Business Operations Manager

4 weeks ago


Houston, Texas, United States Doris Roberts - State Farm Agent Full time
Job Overview

As a key member of our team, the Office Manager will play a vital role in ensuring the smooth operation of our agency. This includes implementing and supporting office policies, managing customer relationships, and providing exceptional customer service.

Key Responsibilities
  • Establish and maintain strong relationships with customers, providing prompt and accurate service as needed.
  • Use a customer-focused approach to educate customers about insurance options and provide personalized recommendations.
  • Ensure the office is well-maintained and equipped to meet customer needs, with a focus on continuous improvement.
  • Collaborate with team members to achieve agency goals and objectives.
Requirements
  • Excellent communication and interpersonal skills.
  • Proven experience in customer service and relationship management.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Highly organized and detail-oriented, with a focus on quality and accuracy.
Benefits
  • Paid time off and holidays.
  • Salary plus commission/bonus structure.
  • Opportunities for growth and advancement within the agency.


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