Director of Business Operations

4 weeks ago


Houston, Texas, United States Comcast Full time
Job Summary

Comcast is seeking a highly skilled and experienced Director of Business Operations to lead our Business Operations department. As a key member of our leadership team, you will be responsible for directing the activities of the department and ensuring that unit standards around customer profitability, pricing, contracts, and equipment investments are maintained.

The ideal candidate will have a strong background in finance and operations, with experience in developing and implementing customer and contract performance metrics and tools. You will provide leadership and direction for diverse and complex functions, contribute to the development of the organization's business strategy, and interpret business strategy to develop organizational objectives.

Key Responsibilities
  • Evaluate actual results against expected performance and communicate areas for improvement.
  • Establish, evaluate, and implement performance metrics for functions supervised.
  • Measure and analyze actual performance and make recommendations for improving profitability where needed.
  • Provide overall department business and organizational strategies that affect related units.
  • Review and analyze forecasts and recommend changes where appropriate.
  • Update forecasts for both current performance and new development to provide management with a current perspective of the business.
  • Direct training and education to managers on metrics and tools to improve financial performance.
  • Collaborate with cross-functional groups to propose and manage creative solutions for improving coordination, collaboration, and communication.
  • Forecast, maintain, and secure appropriate company assets.
  • Coordinate and drive cross-functional initiatives, proactively identifying dependencies and driving issues to resolution.
  • Develop and manage budget and expenses.
  • Collaborate with other operational departments to ensure resources are available to support their daily needs and special projects.
  • Hire, train, evaluate, coach, and counsel staff.
  • Exercise independent judgment and discretion in matters of significance.
  • Regularly attend meetings and participate in discussions.
Requirements
  • Bachelor's Degree in a related field.
  • 10+ years of relevant work experience in finance and operations.
  • Strong analytical and problem-solving skills.
  • Ability to communicate effectively with diverse groups.
  • Experience in developing and implementing performance metrics and tools.
  • Knowledge of business strategy and operations.
  • Ability to lead and manage diverse teams.
What We Offer

Comcast is proud to offer a comprehensive compensation and benefits package, including a competitive salary, bonus, and benefits. We also offer opportunities for professional growth and development, as well as a collaborative and dynamic work environment.

We are an equal opportunity employer and welcome applications from diverse candidates. Please visit our careers site for more information on our compensation and benefits package.



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