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Business Operations Manager

1 month ago

Houston, Texas, United States Marcus & Millichap Full time
Job Title: Business Operations Manager

Marcus & Millichap, the nation's largest commercial investment real estate brokerage firm, is seeking a highly skilled Business Operations Manager to join our team in the Houston office. As a key member of our Institutional Property Advisors division, you will play a critical role in managing and coordinating with our back office team, serving as the primary point of contact for various business functions, and driving process improvements to sustain a top-producing multifamily investment business.

Key Responsibilities:
  • Manage team members' pipelines, collaborating with back-office staff to ensure proper recording and compliance.
  • Oversee commercial real estate transaction management, ensuring accuracy, efficiency, execution, and compliance with regulatory requirements.
  • Execute senior team leader initiatives and business planning.
  • Host and prepare stakeholder meetings and tours.
  • Execute contracts, market data analysis, and property presentations for external stakeholders.
  • Manage day-to-day team operations, including budgeting, expense management, process optimization, and workflow enhancement.
  • Develop and implement marketing strategies for each deal and produce marketing materials.
  • Conduct pipeline meetings and manage timelines with the back-office team.
  • Provide exceptional service to agents and clients.
  • Facilitate cross-team learning opportunities and identify and resolve transaction-related issues.
  • Direct team events and perform other duties as assigned.
Requirements:
  • Previous commercial real estate experience.
  • Bachelor's degree in business, real estate, or a related field.
  • Strong understanding of and commitment to serving internal and external clients.
  • Proficiency in Microsoft Office, including Word, PowerPoint, Excel, and Adobe Acrobat.
  • Proven ability to work effectively in a team environment and manage multiple complex projects simultaneously.
  • Excellent written and verbal communication skills.
  • Attention to detail and accuracy in handling documents.

Marcus & Millichap is committed to providing equal employment opportunities to all employees and applicants for employment without discrimination based on race, religion, color, sex, sexual orientation, gender identification, expression, transgender status, physical or mental disability, medical condition, genetic characteristics, genetic information, family care, marital status, enrollment in any public assistance program, or any other classification protected by law.