Training and Development Specialist

1 day ago

Jacksonville, Florida, United States Jacksonville Transportation Authority Full time
Job Title: Training Specialist - Fixed Route

About the Role:

The Training Specialist - Fixed Route is a key member of the Jacksonville Transportation Authority (JTA) team, responsible for developing, coordinating, and implementing training programs focused on JTA fixed-route transit services. This role requires a strong understanding of adult learning methods, technical communication, and employee relations.

Key Responsibilities:

  • Develop and implement training programs for bus operators, including introduction to equipment and proper use, bus simulator, refresher, return-to-work, and post-accident/incident procedures.
  • Provide progress reports on employees under guidance during training periods and maintain complete and accurate training records, reports, and test results.
  • Deliver effective training using engaging presentation, training, facilitation, and coaching skills, and act as a subject matter expert to provide employees with information on the proper operation of equipment.
  • Work independently or with subject matter experts, management, or other appropriate personnel to develop material for new training programs, review, evaluate, and modify existing and proposed programs, and recommend appropriate changes to training programs and materials.
  • Select or develop teaching aids such as training handbooks, demonstration models, multimedia visual aids, computer tutorials, and reference works, and prepare and distribute training aids such as instructional materials, handouts, evaluation forms, and visual aids.

Requirements:

  • Associate degree in human resources, training, or other related field from an accredited college or university.
  • Three (3) years of training-related experience, including presentations. An equivalent combination of education and relevant experience may be substituted for the degree requirement.
  • Possess a Florida Commercial Driver's License (CDL) Class "A" or Class B with passenger endorsement for at least two (2) years.
  • Complete TSI, FTA, and Smith System Training Certification within six (6) months of hire.

Preferred Qualifications:

  • Advanced degree with prior transportation-related experience.
  • Experience in fixing buses or heavy equipment.
  • Experience in technical and mechanical training.

Working Environment:

The Training Specialist - Fixed Route is an in-office position requiring collaboration with colleagues and interaction with customers. Physical demands may include keyboarding/typing/using a computer mouse, repetitive motion, and sitting for prolonged periods.

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