Bilingual Intake Specialist

1 day ago


San Diego, California, United States Singleton Schreiber, LLP Full time
Job Summary

Singletone Schreiber, LLP is seeking a highly motivated and goal-oriented Bilingual Intake Specialist to join our team. As the first point of contact for individuals seeking legal representation, this role plays a critical part in driving revenue for the firm.

Key Responsibilities
  • Respond to inbound leads via phone and conduct thorough intake interviews
  • Qualify leads based on litigation criteria
  • Send retainers to qualified leads and guide clients through the process of signing with the firm
  • Follow up on wanted leads through a series of calls, texts, and emails
  • Share the firm's core values and competitive advantages with potential clients
  • Maintain leads in the CRM with detailed notes and plans of action for follow-up
  • Meet or exceed both team and individual goals
Requirements
  • Ability to work onsite and on weekends regularly
  • Bilingual in English and Spanish
  • High school diploma and at least one year of sales experience
  • Enthusiasm, responsiveness, detail-oriented, organized, strong judgment, analytical, interpersonal, communication, and written skills
  • Familiarity with the ethical and confidentiality requirements of working in a law firm
  • Prior experience in the legal field is helpful but not necessary
  • Ability to work independently and in a team setting, manage high volume and time-sensitive workflow effectively and efficiently
Benefits
  • Competitive compensation package
  • Employer-paid health, dental, and vision plans
  • Childcare reimbursement
  • Transportation reimbursement program
  • Paid parental leave
  • 401k

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