Security Ambassador

1 day ago


Phoenix, Arizona, United States HonorHealth Full time
About the Role

The HonorHealth Security Ambassador serves as a first point of contact for patients, visitors, or staff members at HonorHealth facilities. This critical team member is responsible for representing HonorHealth in a professional and courteous manner, ensuring a positive experience for all individuals entering the facility.

Key Responsibilities
  • Facilitate Patient and Visitor Flow: Ensure consistent policy enforcement and monitor patient and visitor flow within the building, interacting with various security technologies as needed.
  • Provide Security Support: Assist in emergency situations, including fire alarms and intruder alarms, and remain calm and composed during stressful situations to effectively de-escalate conflict or stressful situations.
  • Represent HonorHealth as a Brand Ambassador: Greet patients, visitors, vendors, and staff with professionalism, assisting other departments with helping guests and collaborating with community partners.
  • Complete Required Training: Participate in security department training and continuing education programs, including Nonviolent Crisis Intervention Techniques and Self Defense Tactics & Techniques leading to certification in the use of specialized equipment.
Requirements
  • Education: High School Diploma or GED Required
  • Licenses and Certifications: Basic Life Support (BLS) certification through the American Heart Association within 2 months of hire, Taser certification within 90 days of hire by HonorHealth Public Safety/Certified Taser Instructor, and a valid Driver License
About HonorHealth

HonorHealth is one of Arizona's largest nonprofit healthcare systems, serving a population of five million people in the greater Phoenix metropolitan area. Our comprehensive network encompasses six acute-care hospitals, an extensive medical group with primary, specialty, and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services, and more.



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