Healthcare Financial Consultant

2 weeks ago

Phoenix, Arizona, United States HonorHealth Full time

Position Overview:

Incentive: $1,500 New Hire Bonus

Work Schedule: Monday - Friday, 9am - 5:30pm

Are you looking to contribute to a significant cause? At HonorHealth, you will join a dedicated team committed to enhancing the care experience for our patients. You will have the chance to make a real impact through various initiatives, including our Ambassador Movement and comprehensive training programs, allowing you to choose how you wish to contribute.

HonorHealth provides a wide-ranging benefits package for both full-time and part-time employees, designed to support you and your family in living fulfilling lives. Discover more about our offerings.

Join us in our mission to exceed expectations and revolutionize healthcare together.

As one of Arizona's largest nonprofit healthcare organizations, HonorHealth serves a diverse population of five million in the greater Phoenix area. Our extensive network includes six acute-care hospitals, a broad medical group offering primary, specialty, and urgent care services, a cancer care network, outpatient surgery centers, clinical research, medical education, a foundation, an accountable care organization, community services, and more. With nearly 14,000 team members, 3,700 affiliated providers, and numerous volunteers, HonorHealth is dedicated to delivering high-quality care and enhancing the health and well-being of communities across Arizona.

Qualifications:
Education:
High School Diploma or GED Required

Experience:
Minimum of 1 year in the healthcare sector, including roles in medical office insurance/front desk, hospital registration, or hospital business office (billing or collections) Required.

Key Responsibilities:
Job Summary:
Ensures that an account is established for every scheduled patient. Collects complete and accurate patient demographics, insurance plan, and benefits information, ensuring treatment authorization is secured prior to the scheduled procedure while maintaining a minimum accuracy rate on reviewed accounts as defined by departmental standards.

  • Verifies patients' insurance coverage, eligibility, and Point of Service financial obligations for all scheduled services, documenting the system in detail. Complies with all third-party payer requirements for both government and commercial payers. Determines insurance eligibility and coverage, obtains/confirms authorization to prevent non-compliance and penalties for the patient, health system, and physician. Communicates current Medicare requirements, HIPAA compliance, and reimbursement criteria. Collaborates with Case Management to ensure accurate patient status and documentation is provided to insurances as needed.
  • Creates and/or updates hospital accounts. Gathers and enters required patient demographics and insurance information into the hospital information system promptly after the procedure is scheduled. Documents all information according to departmental guidelines and provides feedback to supervisors on changes/updates implemented by insurances.
  • Contacts patients to verify demographic information and conduct financial counseling prior to the time of service. Collects patient responsibility amounts due, providing information on payment plans and financial assistance as necessary. Adheres to department and network policies regarding discounts, package rates, and basic financial assistance.

Facility:
Support Services

Department:
Pre-Registration

Work Hours:
Monday - Friday, 9am - 5:30pm

Shift:
01 - Days

Position Type:
Regular Full-Time

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