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Store Experience Coordinator

2 months ago

Houston, Texas, United States Mango Full time

About the Role

We are seeking a highly motivated and experienced professional to join our team as a Floor Operations Manager at Mango. As a key member of our store team, you will be responsible for ensuring the smooth operation of the sales floor, providing exceptional customer service, and driving sales growth.

Key Responsibilities

  • Customer Service: Provide an excellent level of customer service, ensuring that customers have a positive experience in our store.
  • Team Management: Lead and motivate the sales team to achieve sales targets and provide excellent customer service.
  • Visual Merchandising: Work with the Visual Merchandiser to create visually appealing displays and maintain the store's image.
  • Sales Performance: Analyze sales data and develop strategies to drive sales growth and exceed targets.
  • Store Maintenance: Ensure the store is maintained to a high standard, including stockroom organization and visual merchandising.

Requirements

  • Experience: Previous experience in a retail management role, preferably in the fashion industry.
  • Skills: Excellent communication and leadership skills, ability to work in a fast-paced environment, and a passion for delivering exceptional customer service.
  • Education: High school diploma or equivalent required.

What We Offer

  • Competitive Salary: A competitive salary and bonus structure.
  • Benefits: Comprehensive benefits package, including health insurance, 401(k) matching, and paid time off.
  • Opportunities for Growth: Opportunities for career advancement and professional development within the company.