Retail Sales Associate

5 days ago


Stateline, Nevada, United States Caesars Entertainment Full time
Job Summary

The Retail Sales Clerk provides exceptional customer service and promotes the sale of merchandise, operates a cash register, and handles all payment transactions for purchases. This role requires a pleasant and enthusiastic demeanor at all times, with a focus on maintaining awareness and security of the retail floor, products, services, and guests.

Key Responsibilities
  • Greet all internal and external guests using Spotlight initiatives to provide friendly, courteous, and excellent service.
  • Demonstrate a pleasant and enthusiastic demeanor at all times.
  • Maintain awareness and security of the retail floor, products, services, and guests.
  • Assist customers and guests by providing information about retail outlet, merchandise, and property events, promotions, restaurants, and/or hotel amenities.
  • Encourage multiple sales by offering additional or complimentary products and/or services.
  • Perform retail cashier duties and accurately maintain accompanying paperwork.
  • Balance all monies at the end of the shift.
  • Maintain general housekeeping duties, ensuring the clean, neat, and professional appearance of the outlet and its merchandise.
  • Responsible for answering the phone and assisting callers, including transfers to appropriate extensions, answering questions, and providing information.
  • Regularly provide feedback and information to the Shift Supervisor regarding inventory levels of merchandise, customer feedback, and perceptions.
  • Re-stock merchandise as directed.
  • Perform all duties in any/all retail outlets as assigned.
Qualifications
  • High School Diploma or equivalent preferred.
  • One year in retail sales or equivalent experience preferred.
  • Must pass a pre-employment math test with a score of 80% or better.
Physical, Mental, and Environmental Demands

The Retail Sales Clerk must be able to bend, crouch, turn, and reach overhead. They must also be able to respond to visual and verbal cues, have manual dexterity to operate office equipment and cash registers, and be able to stand on hard floors. Mobility to move about the work area is required, as well as the ability to lift, push, pull up to 50 pounds, and lift overhead and climb a ladder for stocking purposes. Positions that have contact with the public require the ability to work in a noisy environment and may be exposed to guests who use tobacco products.



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