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Coffee Service Specialist

3 months ago

Stateline, Nevada, United States Golden Nugget Hotels & Casinos Full time

Position Overview:

The individual in this role is tasked with delivering exceptional service, crafting high-quality beverages, and managing cash transactions, all while fostering a welcoming, energetic, and tidy environment.

Key Responsibilities:

1. Greet and engage with every patron, identifying their preferences and recommending products to enhance their experience and achieve sales objectives.

  1. Operate the cash register and manage financial transactions.
  2. Maintain cleanliness and organization of merchandise and customer areas.
  3. Address customer inquiries and fulfill their requests.
  4. Learn and embody the Golden Nugget Lake Tahoe experience.

Working Conditions:

Must possess the ability to:

  • Utilize all equipment relevant to the position, including cash registers, 10-key adding machines, and computer keyboards.
  • Communicate effectively with customers and colleagues at all levels.
  • Navigate the work area efficiently.
  • Review and understand all necessary documentation.
  • Inspect and maintain assigned areas, including the ability to differentiate between various currency denominations and provide change.
  • Perform a variety of tasks, including lifting, pushing, carrying, and pulling loads up to 50 pounds.
  • Engage in physical activities such as walking, squatting, standing, and twisting to lift, load, and unload items.
  • Work in an environment that may experience fluctuating levels of crowd and noise, depending on customer volume.
Qualifications:

What We Offer:

  • Diverse benefit plans tailored to your needs.
  • Paid Time Off.
  • 401K retirement plan.
  • Opportunities for career advancement.
  • A positive and respectful workplace that values diversity.
  • Generous employee discounts on dining, retail, entertainment, and accommodations.
  • Community engagement and volunteer opportunities.

Disclaimer: The information provided above serves as a high-level overview of the responsibilities and qualifications for this position and does not encompass the complete job description, which includes all responsibilities, skills, duties, requirements, and working conditions associated with the role. For further details or to view the full job description, please contact the Human Resources department.

In addition to the other duties described herein, each employee is responsible for compliance with laws and regulations:

  • Attend mandatory training sessions offered by Golden Nugget Lake Tahoe.
  • Perform duties in accordance with local laws and regulations.
  • Ensure minors are not permitted to gamble, loiter in gambling areas, consume alcoholic beverages, or purchase tobacco.
  • Be knowledgeable about the ordinances, regulations, laws, policies, and procedures relevant to the department.
  • Consult Internal Control Procedures and Policy Manuals for guidance.
  • Report any illegal activities to Security or the appropriate management levels.

Posted Salary Range:
USD $17.00 /Hr.