Patient Financial Consultant

2 weeks ago


Fort Smith, Arkansas, United States Mercy Full time
Position Overview:
As a key member of our team, you will work a standard schedule, providing essential support to our patients regarding financial policies. Your role will involve:
  • Educating patients about financial options and policies.
  • Assisting with point-of-service initiatives, particularly for uninsured and underinsured individuals.
  • Guiding patients through the completion of financial documents and loan applications.
  • Establishing payment plans and managing collections.
Key Responsibilities:
Your duties will include:
  • Demonstrating proficiency in computer systems and technical skills necessary for reporting and documenting patient interactions.
  • Exhibiting exemplary customer service to both internal and external stakeholders.
  • Performing additional related tasks as needed.
Qualifications:
Education:
A high school diploma or equivalent is required, along with the ability to communicate effectively in both written and verbal forms. Knowledge of business principles, particularly in accounting, is essential.
Skills and Abilities:
Applicants should possess:
  • A solid understanding of banking, accounting, and mathematical principles.
  • Proficiency in Microsoft Office and internet applications.
  • The ability to thrive under pressure, meet deadlines, and maintain accuracy in all tasks.
  • Strong logical reasoning skills for document processing and the ability to follow instructions independently.
  • A commitment to confidentiality regarding patient and organizational information.
  • Exceptional communication skills and the ability to build effective relationships with colleagues and clients.
About Mercy:
At Mercy, we are dedicated to delivering compassionate care and fostering a supportive community. Our mission is to innovate healthcare delivery through advanced technology and new care models. We value collaboration and a proactive approach to providing excellent care, aligning with our vision of compassion and professionalism.

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