Customer Support Phone Specialist

2 weeks ago


Florence, South Carolina, United States BlueCross BlueShield of South Carolina Full time
Position Overview

The role of the Customer Support Phone Specialist involves delivering prompt, precise, and courteous responses to all telephone inquiries. This position is essential in ensuring customer satisfaction and requires a commitment to excellence.

Key Responsibilities
  • Provide thorough and accurate information to customers via phone.
  • Conduct necessary research to resolve inquiries effectively.
  • Maintain a professional demeanor while assisting customers.
Work Environment

This is a full-time opportunity situated in a standard office setting, offering a collaborative atmosphere focused on customer service excellence.

Skills Required

Successful candidates will possess strong communication skills, a customer-centric attitude, and the ability to handle inquiries with care and professionalism.



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