Automotive Service Consultant

2 weeks ago


Cumberland, Wisconsin, United States Don Johnson Auto Group Full time
Position Overview

Why Choose Us? Immerse yourself in a workplace where enthusiasm meets dedication. At Don Johnson Auto Group, we pride ourselves on being more than just a dealership; we are a family-oriented community that values each member's contributions. Our commitment to excellence has earned us accolades such as the 2018 Wisconsin Family Business of the Year and recognition among the top 100 'Best Dealerships to Work For' by Automotive News. We provide a vibrant environment that acknowledges your efforts with competitive compensation, comprehensive benefits, and numerous opportunities for personal and professional growth.

Our Unique Environment: As a longstanding family-operated business, we focus on building relationships. Our dedication to inclusivity, community involvement, and honoring the unique stories of our team members distinguishes us from the rest. We implement the Entrepreneurial Operating System (EOS) to ensure clarity, alignment, and effective execution throughout our organization.

The Don Johnson Philosophy: Explore the 30 Principles that define our distinctive culture, known as 'The Don Johnson Philosophy.' Become part of a legacy where your role is significant.

What We Offer:

  • Work-Life Balance: Enjoy a family-friendly schedule with paid holidays and personal leave.
  • Health & Wellness: Access to comprehensive health, vision, and dental plans, along with supplemental insurance options.
  • Learning & Development: Receive compensation for training and certification courses. Take advantage of no-cost college degree programs for you and your family.
  • Recognition & Rewards: Experience a fun atmosphere with monthly team gatherings, automotive discounts, and preferred pricing with major carriers.
  • Career Growth: Unlock your potential with opportunities for advancement and modern facilities.
  • Open Leadership: Benefit from our transparent management style that encourages open communication.
  • Financial Benefits: Enjoy direct deposit payroll, a company-funded retirement plan, and discounts on various services.

Become part of a workplace where you are valued as a family member. Together, let’s drive towards a successful future.

Key Responsibilities:

  • Welcome & Engage: Provide a warm reception to guests, promptly gather vehicle information, and accurately document any concerns.
  • Maintenance Support: Review vehicle service histories, perform initial inspections, and advise drivers on essential routine maintenance.
  • Repair Order Preparation: Create detailed repair orders with comprehensive work descriptions, including precise time and cost estimates, pending client approval.
  • Consultation: Communicate technician findings to guests, recommend necessary corrective actions, and manage additional repair orders as needed.
  • Repair Monitoring: Track repair progress, keeping clients informed of any changes in estimates or timelines, ensuring they are well-informed and agreeable to any additional work.
  • Order Review: Conduct thorough reviews of completed repair orders, ensuring all work is finalized and additional tasks are authorized and documented.
  • Client Satisfaction: Aim for and achieve complete client satisfaction, ensuring every interaction and solution meets their expectations.

Your Passion. Our Vision. Let's Achieve Success Together.

Qualifications:

  • Experience and Education: Previous experience as a service advisor or in a comparable role within the automotive sector. High school diploma or equivalent; additional automotive service certification is advantageous.
  • Technical Knowledge: Strong understanding of automotive maintenance and repair processes. Ability to convey technical information and vehicle issues to clients in an understandable manner.
  • Guest Service Skills: Excellent communication and interpersonal abilities. Proven capacity to deliver outstanding guest service and effectively address guest concerns.
  • Sales Skills: Ability to upsell maintenance services and recommend additional repairs. Proven track record of achieving sales targets.
  • Organizational Skills: Strong time management and multitasking capabilities. Ability to manage work orders, schedules, and service records accurately.
  • Problem-Solving: Ability to diagnose vehicle issues and provide suitable solutions. Competence in handling challenging situations and resolving conflicts.
  • Technical Proficiency: Proficiency with dealership management software and service scheduling tools. Ability to utilize electronic diagnostic tools and service manuals.
  • Dependability: Reliable with a strong work ethic and attention to detail. Ability to work independently and collaboratively.
  • Flexibility: Willingness to work extended hours, including evenings and weekends, as necessary. Adaptability to changing work environments and client needs.
  • Professionalism: Presentable appearance and professional demeanor. Ethical conduct and integrity in all service interactions.


  • Cumberland, Wisconsin, United States Don Johnson Auto Group Full time

    Position OverviewAbout Us: At Don Johnson Auto Group, we foster a culture where enthusiasm meets dedication. Our organization is not merely a workplace; it is a family where every member is cherished and empowered. Our commitment to excellence has garnered us accolades such as the 2018 Wisconsin Family Business of the Year and recognition among the top 100...


  • Cumberland, Wisconsin, United States Don Johnson Auto Group Full time

    Position OverviewAbout Us: At Don Johnson Auto Group, we cultivate a workplace where enthusiasm meets commitment. Recognized as the 2018 Wisconsin Family Business of the Year, we pride ourselves on being among the top 100 "Best Dealerships to Work For" according to Automotive News. Our environment is dynamic, offering competitive compensation, comprehensive...


  • Cumberland, Wisconsin, United States Don Johnson Motors Inc Full time

    At Don Johnson Motors Inc, we pride ourselves on being a fifth-generation family-owned enterprise that stands apart from the competition. Our unique approach to customer service and teamwork has earned us recognition as the 2018 Wisconsin Family Business of the Year and a spot among the top 100 "Best Dealerships to Work For" in the nation, as highlighted by...


  • Cumberland, Wisconsin, United States Don Johnson Motors Inc Full time

    Join Our Family at Don Johnson Motors Inc As a proud fifth-generation family-owned enterprise, we stand apart from the competition. Our approach to customer service, teamwork, and the exceptional outcomes we deliver are what set us apart. These unique qualities stem from the remarkable individuals who comprise our team and the distinct culture they foster....


  • Cumberland, Wisconsin, United States Don Johnson Auto Group Full time

    Job OverviewWhy Choose Us? Immerse yourself in a workplace where enthusiasm meets dedication. At Don Johnson Auto Group, we are more than just a dealership; we are a family that values your contributions. Our commitment to excellence has been recognized with accolades such as the Wisconsin Family Business of the Year award and a spot among the top 100 "Best...


  • Cumberland, Wisconsin, United States Don Johnson Motors Inc Full time

    Position Type: Full-time About Us: At Don Johnson Motors, we cultivate a workplace where passion intertwines with purpose. Our establishment is not merely a job; it’s a community that values and empowers its members. Recognized as the 2018 Wisconsin Family Business of the Year and listed among the top 100 'Best Dealerships to Work For' by Automotive News,...


  • Cumberland, Wisconsin, United States Don Johnson Motors Inc Full time

    Position Type: Full-time About Us: At Don Johnson Motors, we foster a culture where enthusiasm meets commitment. Our establishment is more than just a workplace; it’s a community that values and empowers every individual. Recognized as the 2018 Wisconsin Family Business of the Year and featured among the top 100 'Best Dealerships to Work For' by Automotive...


  • Cumberland, Wisconsin, United States Don Johnson Motors Inc Full time

    Position Type: Full-time About Us: At Don Johnson Motors, we foster a culture where enthusiasm meets mission. Our establishment is more than just a workplace; it’s a community that values and empowers its members. Recognized as the 2018 Wisconsin Family Business of the Year and listed among the top 100 'Best Dealerships to Work For' by Automotive News, we...


  • Cumberland, Wisconsin, United States Don Johnson Motors Inc Full time

    Position Type: Full-time Overview:Why Choose Us? Immerse yourself in a workplace where your enthusiasm aligns with our mission. At Don Johnson Motors, we foster a community that values your contributions and empowers your growth. Our commitment to excellence has been recognized with the 2018 Wisconsin Family Business of the Year award and our ranking among...


  • Cumberland, Wisconsin, United States Don Johnson's Cumberland Motors Full time

    Job SummaryWe are seeking a highly skilled and experienced Service Department Manager to join our team at Don Johnson's Cumberland Motors. As a key member of our management team, you will be responsible for leading our service department to deliver exceptional customer service and drive business growth.Key ResponsibilitiesStrategic Planning: Develop and...


  • Cumberland, Wisconsin, United States Don Johnson Auto Group Full time

    Service Department DirectorAs a Service Department Director at Don Johnson Auto Group, you will be responsible for leading a team of experienced technicians and service advisors to deliver exceptional customer service and maintain a high level of operational efficiency.Key ResponsibilitiesStrategic Planning: Develop and implement business strategies to drive...


  • Cumberland, Wisconsin, United States Don Johnson Motors Inc Full time

    About the RoleWe are seeking a highly skilled and experienced Service Department Director to join our team at Don Johnson Motors Inc. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our service department, ensuring exceptional customer satisfaction, and driving business growth.Key...


  • Cumberland, Wisconsin, United States Don Johnson Auto Group Full time

    Job SummaryWe are seeking a highly skilled and experienced Service Department Director to join our team at Don Johnson Auto Group. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our service department, ensuring exceptional customer satisfaction, and driving business growth.Key ResponsibilitiesStrategic...


  • Cumberland, Wisconsin, United States Don Johnson Auto Group Full time

    Job OverviewWhy Choose Us? Immerse yourself in a workplace where enthusiasm meets mission. Don Johnson Auto Group is more than just a job—it's a family where your contributions are recognized and appreciated. Our commitment to excellence has earned us accolades, including recognition as a top dealership in the industry. We provide a vibrant work...


  • Cumberland, United States Disability Solutions Full time

    Description:What's In It For You as an Automotive Service Manager:Financial Security: Benefit from direct deposit payroll, a company-funded 401K, and discounts on various services.Health & Wellness: Comprehensive health, vision, dental plans, and supplemental insurance.Career Advancement: Unlock your potential with growth opportunities and modern...


  • Cumberland, Maryland, United States Thomas Automotive Family LLC Full time

    Job SummaryThe Service Manager is a key member of the Thomas Automotive Family LLC team, responsible for overseeing the daily operations of the service department. This role requires strong leadership and management skills, as well as the ability to drive business growth and customer satisfaction.Key ResponsibilitiesLeadership and Management: Provide...

  • Paint Prep Technician

    2 weeks ago


    Cumberland, United States Timbrook Automotive Inc Full time

    "Join Our Team: Delivering Excellence in Automotive Service and Customer Care at Timbrook Automotive!" We are currently seeking a skilled and detail-oriented Automotive Paint Prep Technician to join our team. The ideal candidate will have experience in automotive painting and preparation, with a strong focus on quality and efficiency. As a Paint Prep...

  • Salesperson

    6 days ago


    Cumberland, United States Timbrook Automotive Inc Full time

    "Join Our Team: Delivering Excellence in Automotive Service and Customer Care with Timbrook Automotive at our Timbrook Kia dealership!" We are seeking a motivated and customer-oriented Automotive Salesperson to join our team at Timbrook Kia. The ideal candidate will have a passion for automobiles and a proven track record of sales success. As an Automotive...

  • Client Advisor

    4 months ago


    Cumberland, United States Thomas Automotive Family Full time

    Position Information: The Thomas Automotive Client Advisor (CA) is a dynamic professional salesperson who is directly responsible for delivering exceptional customer service to all guests. The CA assists guests with new and pre-owned automotive inquiries, vehicle warranty and financial products, and the coordination of vehicle maintenance from Thomas. The CA...


  • Cumberland, Rhode Island, United States LKQ Corporation Full time

    Company Overview: LKQ Corporation is a leader in the automotive aftermarket industry, providing high-quality parts and services.Position Summary: As a Yard Worker, your responsibilities will include:Receiving Labels: Collecting identification labels from the supervisor for parts designated for retrieval.Parts Retrieval: Efficiently pulling and retrieving...


  • Cumberland, Rhode Island, United States LKQ Corporation Full time

    Company Overview: LKQ Corporation is a leader in the automotive aftermarket industry, dedicated to providing high-quality parts and services.Position Summary: As a Yard Worker, you will play a crucial role in our operations by managing the retrieval and inspection of automotive parts.Key Responsibilities:Receive instructions from the supervisor regarding...


  • Cumberland, Rhode Island, United States LKQ Corporation Full time

    Company Overview: LKQ Corporation is a leader in the automotive parts industry, dedicated to providing high-quality components and exceptional service.Position Summary: As a Yard Worker, you will play a crucial role in our operations by performing various tasks related to the handling and processing of automotive parts.Key Responsibilities:Receive...


  • Cumberland, United States Timbrook Automotive Inc Full time

    "Join Our Team: Delivering Excellence in Automotive Service and Customer Care with Timbrook Automotive at our Timbrook Kia dealership!" We are currently seeking a motivated, detailed-oriented, and enthusiastic individual to support our dealership’s BDC (Business Development Center) and Finance department at our Timbrook Kia dealership. This role plays a...

  • Service Advisor

    1 month ago


    Cumberland, United States Don Johnson Auto Group Full time

    Job DescriptionJob DescriptionDescription:Why Us? Dive into a culture where passion meets purpose. Don Johnson Motors isn't just a workplace—it's a community where you're valued and empowered. Our team’s excellence has earned us the 2018 Wisconsin Family Business of the Year and placed us among the top 100 "Best Dealerships to Work For," as...


  • Cumberland, United States Timbrook Automotive Inc Full time

    We are currently seeking a detail-oriented and organized individual to join our team as an Automotive Title Clerk/Office Staff. The ideal candidate will be responsible for processing vehicle titles, ensuring accuracy and compliance with state regulations, as well as providing administrative support to our dealership's office operations. Key...


  • Cumberland, United States Cox Automotive Mobility Fleet Services Full time $30 - $45

     ***$5000.00 New Hire Bonus 50% after 30 days and 50% after 180 Days*******Veterans encouraged to apply**** Fleet Services – A Cox Automotive Company keeps your fleet moving! Headquartered in Indianapolis, Fleet Services by Cox Automotive has grown to become one of the largest fleet maintenance companies in the country.  Fleet Services is the leading...

  • Automotive Oil Change

    3 months ago


    Cumberland, United States Don Johnson Motors Full time

    Job DescriptionJob DescriptionAs a fifth-generation family business, we’re different from other companies. Different in how we treat our guests, different in how we work together, and different in the extraordinary results we achieve. These differences are the direct result of the outstanding individuals on our team and the unique and distinct culture they...


  • Cumberland, United States Don Johnson Auto Group Full time

    Job DescriptionJob DescriptionDescription:Why Us? Dive into a culture where passion meets purpose. Don Johnson Motors isn't just a workplace—it's a community where you're valued and empowered. Our team’s excellence has earned us the 2018 Wisconsin Family Business of the Year and placed us among the top 100 "Best Dealerships to Work For," as...


  • Cumberland, United States Wireless Zone - Cumberland, RI Full time

    Job DescriptionJob DescriptionBenefits:Employee discounts Wireless Sales ConsultantWireless Zone, A Verizon Wireless Premium Retailer is the nation's largest wireless retail franchise with over 400 stores and growing.We are looking for a high-energy, reliable individual with outstanding customer service skills to sell Verizon Wireless cellular service.If...


  • Cumberland, Maryland, United States Schnitzer Steel Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Advisor. As a key member of our retail sales team, you will be responsible for providing exceptional customer care and promoting sales and service to customers.Key Responsibilities:Promote the company's safety culture and maintain a high...


  • Cumberland, United States AlienVault Full time

    Job Overview We are so glad you are interested in joining AT&T.Education:Job Description:It's time to take your sales career to the next level. Every day you'll be at the center of it all. Your goal? Create meaningful connections with every customer, with your personalized sales expertise. Meeting sales targets and earning your commission happens with the...


  • New Cumberland, Pennsylvania, United States Navarro & Wright Consulting Full time

    Company OverviewNavarro & Wright Consulting Engineers, Inc. is a dynamic and expanding engineering firm dedicated to providing top-notch consulting services. We are currently seeking a highly skilled Senior Geotechnical Engineer to join our team.Key ResponsibilitiesManage field operations and serve as the design authority for multiple simultaneous...


  • Cumberland, Rhode Island, United States LKQ Corporation Full time

    Company Overview: LKQ Corporation is a leader in the automotive parts industry, dedicated to providing high-quality components and exceptional service.Position Summary: As a Yard Worker, you will play a crucial role in our operations by performing various tasks related to the management of automotive parts.Key Responsibilities:Receive instructions from the...


  • New Cumberland, Pennsylvania, United States Navarro & Wright Consulting Full time

    GEOTECHNICAL ENGINEERING CONSULTANT Navarro & Wright Consulting Engineers, Inc. is seeking a motivated individual for the role of Geotechnical Engineering Consultant. This entry-level position involves applying technical knowledge and skills across a variety of projects. The selected candidate will engage in soil and rock drilling and sampling, monitor...