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Desktop Support Specialist

1 month ago

Concord, New Hampshire, United States JobRialto Full time
Job Summary

We are seeking a skilled Desktop Support Specialist to join our team at JobRialto. The successful candidate will be responsible for providing technical support to our users, including installation of hardware and software, troubleshooting, and resolving issues.

Key Responsibilities
  • Install and configure computer hardware and software
  • Diagnose and troubleshoot technical issues
  • Resolve problems with individual or multiple computer systems
  • Assist with computer studies, projects, and implementation of policies
  • Research and provide hardware and software recommendations
Requirements
  • 4 years of experience with a high school diploma or 2 years with an associate's degree
  • Experience with M365 migrations and MDM is required
  • Working knowledge of computer hardware, software, and terminology
  • Good communication and organizational skills
Preferred Qualifications
  • Working knowledge of MS Office 365