IT Support Specialist
1 month ago
Business Knowledge Services is seeking a skilled IT Service Technician to provide technical support and services to our clients. The ideal candidate will have a strong background in Microsoft and networking environments, with excellent problem resolution skills and the ability to build strong relationships with staff at all levels.
Key Responsibilities- Provide first-level response for all assigned service tickets
- Support and maintain desktop, LAN, and telecom environments in conjunction with the infrastructure teams
- Deploy new and upgrade existing equipment and software
- Monitor scheduled system processes to ensure successful completion
- Investigate and resolve any monitoring issues that occur during scheduled shift
- Notify or escalate issues to Application Support and Infrastructure departments
- 5 years of hands-on experience working with and supporting Microsoft and networking environments
- Strong knowledge of current common infrastructure solutions and PC software products
- Appropriate Microsoft Systems Certifications, A+ Certification, and/or 2-year computer science degree with related Microsoft and networking experience
- ITIL Foundation Certification required
- Demonstrated relationship building skills to all staff levels throughout the organization (local and remote)
- Excellent problem resolution skills
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IT Support Specialist
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Concord, New Hampshire, United States Business Knowledge Services Full timeJob Summary: We are seeking a skilled IT Support Specialist to join our team at Business Knowledge Services. As an IT Support Specialist, you will be responsible for providing technical support and services to our clients. This role requires excellent technical and analytical skills, as well as strong communication and problem-solving abilities.Key...
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IT Support Specialist
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IT Support Specialist
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Concord, New Hampshire, United States Business Knowledge Services Full timeJob SummaryBusiness Knowledge Services is seeking a skilled IT Support Specialist to provide technical assistance and support to our team. The ideal candidate will have a strong background in Microsoft and networking environments, with excellent problem resolution skills and the ability to work collaboratively with our ITS team.Responsibilities Deploy and...
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IT Support Specialist
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Concord, New Hampshire, United States Business Knowledge Services Full timeBusiness Knowledge Services is seeking a skilled IT Support Specialist to provide technical service and support to our assigned region. The ideal candidate will have 5 years of hands-on experience working with and supporting Microsoft and networking environments.Key Responsibilities:Provide first-level response for all assigned service ticketsSupport and...
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Administrative Support Specialist
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