IT Support Specialist
3 weeks ago
Business Knowledge Services is seeking a skilled IT Support Specialist to provide technical assistance and support to our team. The ideal candidate will have a strong background in Microsoft and networking environments, with excellent problem resolution skills and the ability to work collaboratively with our ITS team.
Responsibilities
Deploy and maintain desktop, LAN, and telecom environments
Provide first-level response for assigned service tickets
Monitor scheduled system processes and investigate any issues that occur
Collaborate with the ITS team to ensure effective and efficient service delivery
Requirements
5 years of hands-on experience working with Microsoft and networking environments
Strong knowledge of current common infrastructure solutions and PC software products
ITIL Foundation Certification required
Excellent problem resolution skills and ability to work collaboratively with the team
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IT Support Specialist
3 weeks ago
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