Patient Service Liaison

12 hours ago


West Chester, Pennsylvania, United States ChesPenn Health Services Full time

Job Title: Patient Service Liaison

Location: ChesPenn Health Services Center for Family Health in Chester, PA

About the Job: We are seeking a Patient Service Liaison to provide prompt, courteous assistance to individuals who enter the community health center or contact us by phone. As a key member of our team, you will be responsible for assisting patients with registration, appointments, and documentation.

Responsibilities:

  • Greet patients and visitors in a cordial, courteous and professional manner
  • Ensure completion of all appropriate forms and assembly of charts for new patients
  • Verify and update information for returning patients
  • Answer incoming telephone calls courteously/retrieves messages and routes appropriately.
  • Schedule patient appointments

Requirements:

  • High school diploma or equivalent.
  • Previous experience in customer service, health setting preferred
  • Current COVID-19 and flu vaccine required

What We Offer:

  • Medical, dental, and vision insurance
  • 401a retirement account, funded by ChesPenn
  • Life insurance
  • Generous vacation, sick, and personal leave
  • Tuition reimbursement
  • Employee Assistance Program


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