General Manager of Motor Services

7 days ago


Park Rapids, Minnesota, United States Motor Works Auto (Park Rapids) Full time
About Motor Works Auto

Motor Works Auto is a reputable automobile company that provides comprehensive services for all makes and models. Founded in 2004, we have established a strong presence in Minnesota with multiple locations, offering our customers quality, friendly, and local automotive services.

Job Summary

We are seeking an experienced Automotive Operations Manager to oversee our car shop and manage our team. The ideal candidate will have a strong background in automotive repair, preferably in fixed operations or service management, and excellent leadership skills.

Key Responsibilities
  • Maintain efficient operations and ensure high-quality customer service
  • Oversee the team and manage workflow effectively
  • Present solutions to customers and handle their inquiries and concerns
  • Consistently sell our services while maintaining honesty and integrity
  • Mentor and train team members with patience and professionalism
Requirements
  • 5+ years of experience in automotive repair, preferably in fixed operations or service management
  • Experience with automotive repair estimation and repair order generation
  • Experience with key performance indicator (KPI) reporting (ticket averages, car counts, labor, and parts reporting)
  • Leadership skills and ability to work well with others
  • Excellent communication skills and attention to detail
What We Offer
  • A competitive salary and monthly bonus
  • Awesome benefits, including 100% company-paid medical, dental, and vision insurance, 401(k) with match, paid vacation, and more
  • A supportive work environment and opportunities for advancement


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