Program Director

7 days ago


Brockton, Massachusetts, United States Victory Human Services Inc Full time
Job Summary

Victory Human Services Inc is seeking a highly skilled and experienced Program Manager to oversee the day-to-day operations of our residential program. The successful candidate will be responsible for managing the administrative and clinical aspects of the program, ensuring compliance with regulatory standards, and providing leadership to a team of staff members.

Key Responsibilities
  • Develop and implement clinical programs and services to meet the needs of consumers
  • Manage the petty cash system and consumer funds, ensuring accurate and timely record-keeping
  • Oversee the recruitment, training, and supervision of staff members, including Residential Counselors, Overnight Counselors, and relief staff
  • Ensure compliance with DDS licensing standards, CARF standards, OSHA regulations, and Victory Human Services' Quality Assurance standards
  • Monitor program budget and consumer income, making adjustments as necessary to ensure financial sustainability
Requirements
  • Bachelor's degree in Human Services or related field, or equivalent experience
  • Minimum two years of experience in a human service setting, with at least one year in a supervisory capacity
  • Ability to employ physical restraint techniques and physical intervention as needed
  • Department of Public Health certification in medication administration (MAP) required
  • First Aid and CPR certifications required
  • Valid Massachusetts driver's license and meet company driver insurance standards
  • Personal vehicle for travel
  • Acceptable CORI (criminal record assessment)
  • Moderate to exceptional computer skills in MS Word, Excel, and email systems
Supervisory Responsibilities
  • Serve as immediate supervisor of all Residential Counselors, Overnight Counselors, and relief staff
  • Interview and approve all new hires
  • Chair biweekly meetings
  • Conduct monthly 1:1 supervision with each staff member
  • Perform annual performance appraisals on all staff
  • Implement progressive disciplinary procedures as needed
Operations Responsibilities
  • Oversee all activities relative to the day-to-day management of the home, including development, implementation, and review of Individual Service Plans (ISPs), clinical programs, and other treatment plans
  • Manage petty cash system and consumer funds
  • Monitor program budget and consumer income
  • Ensure compliance with DDS licensing standards, CARF standards, OSHA regulations, and Victory Human Services' Quality Assurance standards
Staffing Responsibilities
  • Staff scheduling and procurement of relief coverage to ensure programmatic and safety needs of consumers
  • On-call service for own program(s), with potential to provide back-up on-call for other residential programs
Training Responsibilities
  • Responsible for training and assessing all staff in consumer-specific clinical and educational programs
  • Medication packaging, administration, and documentation
  • Fire safety and Human Rights
  • Management of consumer funds
  • Medical management
  • OSHA standards
  • State and federal regulatory standards and procedures


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