Executive Director, Global Risk Management and REMS Account Management Lead

6 days ago

Brockton, Massachusetts, United States Syneos Health Careers Full time
Job Summary

An experienced thought leader in the biopharmaceutical industry, the Executive Director, Global Risk Management and REMS Account Management Lead is a trusted advisor to clients with accountability for REMS lifecycle services associated with overall program account management and thought leadership.

Key Responsibilities
  • Establish and maintain the GRMR AM approach, structure, and goals
  • Oversee project schedules and resource allocations for all GRMR projects and drive successful delivery of project commitments
  • Build and/or evolve a high-performing team, find and nurture talent, maintain succession plans, and provide performance coaching
  • Maintain effective training program for GRMR AM activities
  • Provide subject matter expertise to project teams as they conduct activities
  • Collaborate with other GRMR functional leads to harmonize approach for collective offerings/capabilities
  • Provide FSR strategic planning recommendations to expand service features and maximize client satisfaction
  • Primary Point of contact for client interactions escalated from AM function and program ownership
  • Participate in sponsor/regulatory audits as required
  • Achieves billable utilization and managed book of business targets in service to client engagements
  • Participate in GRMR leadership activities
  • REMS Industry
  • Builds significant relationships across the brand and generic pharmaceutical industry, to develop future GRMR opportunities
  • Monitor all relevant legislation, regulations, guidance, and best practices affecting FRS services
  • Be an active member of the REMS Industry Consortium and similar industry groups
  • Participate in developing the GRMR annual Thought Leadership (TL) plan (e.g., white papers, case studies, conference presentations, webinars, LinkedIn content etc.) and assist with conducting TL activities
  • Collaborate with internal cross-functional partners to advance GRMR awareness and represent GRMR solution in broader corporate initiatives
  • Represent GRMR at industry events
  • Business Development
  • Participate in Business Development activities, e.g., capabilities presentations, RFI/RFP response, proactive proposals, bid defense, conference presentations, outreach, etc.
  • Develop content for BD activities as required
  • Provide input into proposals and budgets
  • Community
  • Well-respected and visible leader within the company
  • Viewed as positive role model for teams and enjoyable to work for / with
  • Displays the passion and drive of a business owner
  • Actively builds relationships with leaders across business and other areas within Syneos Health
  • Involved in internal recruitment, training, and retention initiatives
  • Drives a positive, collaborative, and professional team culture through words, attitude, and actions
  • Proactively seeks opportunities to expand knowledge of the biopharmaceutical industry, GRMR service offerings, and client products and markets
  • Demonstrates Syneos Health core values in action and word and holds other team members accountable to company values, as well: challenge the status quo, collaborate to deliver solutions, and passionate to change lives
Qualifications
  • Bachelor's or higher degree (e.g. MBA, PhD, PharmD) in business or life sciences, or PMI Certified Associate in Project Management (CAPM) / Project Management Professional (PMP) or equivalent with significant experience (5+ years)
  • Ability to assess client needs and deliver high-quality, effective communications
  • Must be fluent in English (written and spoken) with excellent PC skills including Microsoft Office, Internet fluency and other related tools
  • Excellent interpersonal, communication, presentation and influencing skills
  • Familiarity with Project Management tools (e.g. MS Project, SharePoint, SmartSheet)
  • Demonstrated project management experience required
  • Experience managing successful working relationships in a cross-functional, matrix environment
  • Ability to multi-task, think critically and prioritize competing high focus priorities
  • Skilled in directing the work of others and driving results
  • Aptitude for translating ambiguity and uncertainty into actionable next steps through resourcefulness, resiliency, and adaptability
  • Strong meeting facilitation skills
  • Excellent time-management skills

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