Bilingual Legal Support Specialist

2 weeks ago


Houston, Texas, United States ZAR LAW PLLC Full time
Position Overview

ZAR LAW PLLC, a reputable firm focusing on first-party insurance litigation, is in search of a committed and approachable Legal Assistant to enhance our operations.


This role does not necessitate previous experience in a legal environment; however, a solid foundation in customer service is crucial. The ideal candidate will manage client interactions, assist visitors, and provide thorough administrative assistance.


Key Responsibilities
  • Client Intake: Skillfully handle incoming calls, collect essential information, and guide prospective clients in understanding our offerings.
  • Client Support: Create a professional and inviting atmosphere for clients by welcoming and assisting them in the office.
  • Administrative Duties: Provide general administrative assistance, including organizing files, data entry, and maintaining client documentation.
  • Effective Communication: Communicate clearly and effectively with clients, attorneys, and colleagues, both verbally and in writing.
  • Appointment Management: Oversee calendars, arrange appointments, and coordinate meetings for attorneys.
  • Document Assistance: Aid in the preparation of legal documents, correspondence, and other necessary materials.
  • Customer Service Excellence: Ensure outstanding customer service and client satisfaction through prompt and courteous interactions.
Required Skills and Qualifications
  • Bilingual Proficiency: Fluency in both English and Spanish is essential.
  • Customer Service Background: Extensive experience in customer service with exceptional interpersonal skills.
  • Communication Skills: Strong verbal and written communication abilities.
  • Organizational Skills: Outstanding organizational skills and a keen attention to detail.
  • Technical Skills: Proficient in office software, including Microsoft Office Suite.
  • Collaborative Spirit: Ability to work independently as well as collaboratively within a team.
Job Type
  • Full-time
Compensation
  • Competitive salary based on experience


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