Theatre Operations Manager

5 days ago


West Palm Beach, Florida, United States Regal Entertainment Full time
Job Summary

The Theatre Operations Manager is a key member of the Regal Entertainment team, responsible for the day-to-day operations of a theatre and its employees. This role requires strong leadership and communication skills, as well as the ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Theatre Operations: Oversee the smooth operation of the theatre, including the supervision of employees, management of theatre policies, and maintenance of theatre equipment.
  • Employee Management: Train, develop, and coach non-management employees to ensure they have the skills and knowledge needed to perform their jobs effectively.
  • Customer Service: Provide excellent customer service to patrons, ensuring a positive experience in the theatre.
  • Financial Management: Count, deposit, and reconcile all receipts taken in during a business day, ensuring accurate financial records.
  • Human Resources: Interview, hire, schedule, coach, counsel, and terminate employees as needed, in accordance with Regal's policies and procedures.
Requirements
  • Education/Experience: At least three months of supervisory experience, or six months of theatre experience with completion of the Cast Certification Program, or a combination thereof.
  • Language Ability: Possess good public speaking skills and effectively communicate in both oral and written form with employees, vendors, and corporate staff.
  • Math Ability: Perform calculations with speed and accuracy, and identify and correct errors.
  • Reasoning Ability: Identify problems, gather relevant data, and note possible causes of problems. Evaluate relevant information, recognize alternatives, reach conclusions based on evidence, and recommend solutions.
  • Computer and Office Skills: Proven experience with PC platforms and knowledge of basic office programs, including email, word processing, and spreadsheets.
  • Personal Skills: Interface effectively with customers, the public, and co-workers, and exhibit sensitivity to the feelings of others.
Working Conditions

The Theatre Operations Manager will work in a fast-paced environment, frequently standing, walking, sitting, using hands to finger, handle, or feel, reaching with hands and arms, and talking or hearing. The employee will occasionally climb or balance, stoop, kneel, crouch, or crawl. The employee will regularly lift up to 35 lbs.



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