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Hospitality Operations Manager

2 months ago

West Palm Beach, Florida, United States One Haus Full time
Position Overview

One Haus is a distinguished Contemporary American dining establishment, celebrated for its innovative culinary offerings crafted by chefs recognized by the James Beard Foundation. With a rich history of community engagement and culinary excellence, we are excited to enhance our operations and invite a dedicated professional to join our leadership team.

We are in search of a proficient and seasoned General Manager who will play a pivotal role in shaping our restaurant's future. The ideal candidate will possess a deep passion for hospitality and an exceptional eye for detail. You will be responsible for managing the daily functions of our restaurant while leading a committed team to ensure every guest enjoys a remarkable dining experience. This role is not just about management; it’s about partnership and growth within our vibrant team.

Key Responsibilities:

  • Supervise the daily operations of the restaurant.
  • Oversee the recruitment process for front-of-house staff and provide guidance for back-of-house personnel.
  • Lead a cohesive team, fostering a respectful and positive work environment.
  • Design and execute strategies aimed at enhancing customer satisfaction and operational efficiency.
  • Establish and maintain a welcoming atmosphere for guests, staff, and suppliers.
  • Manage inventory, procurement, and supply chain logistics.
  • Monitor financial performance and manage expenses to align with budgetary goals.
  • Conduct P&L meetings with management to ensure financial targets are met.
  • Collaborate closely with the culinary team to guarantee exceptional food quality and presentation.
  • Oversee catering services and special events.
  • Ensure adherence to health and safety standards.
  • Evaluate team performance and provide constructive feedback to promote growth and productivity.

Qualifications:

  • Demonstrated experience in restaurant management, with a solid foundation in hospitality.
  • Comprehensive knowledge of various restaurant roles.
  • Familiarity with Toast POS and reservation systems.
  • Able to thrive in a dynamic environment while managing multiple priorities.
  • Exceptional communication and leadership abilities.
  • Meticulous attention to detail and strong multitasking skills.
  • Experience in managing catering and special events.
  • In-depth understanding of bar operations, wine selection, and inventory management.
  • A high school diploma or equivalent is required; a degree in hospitality management or a related discipline is preferred.

What We Offer:

  • 401(k) matching program
  • Employee discounts
  • Comprehensive health insurance
  • Paid time off
  • Relocation assistance available