Market Operations Manager

4 days ago

South Bend, Washington, United States Stellar Enterprises Full time

The Stellar Enterprises is a leading retail company that operates a chain of department stores in various regions. As a Market Operations Manager, you will be responsible for overseeing the daily operations of our stores, ensuring that our customers receive exceptional service and a pleasant shopping experience.

  • **Customer Service**: You will be the face of our company, serving and advising our customers professionally and building strong relationships with them.
  • Store Operations: You will be responsible for managing all aspects of store operations, including processing and managing all processes and procedures, handling customer complaints and returns, and ensuring that the store is always well-stocked and organized.
  • Sales Promotion: You will create a welcoming and attractive shopping environment by designing the sales area and implementing sales-promoting measures to drive sales and customer engagement.
  • Advertising and Marketing: You will be familiar with our advertising measures and product labeling, and will be responsible for implementing and executing our marketing strategies to reach our target audience.
  • Merchandise Planning: You will be responsible for the disposition and merchandise planning in all product categories, ensuring that our stores are always stocked with the latest products and trends.
  • Sales Readiness: You will ensure that our stores are always ready for sales, and will hold discussions with industry representatives to stay up-to-date on the latest market trends.
  • Store Maintenance: You will be responsible for monitoring the exterior and operational facilities of our stores, ensuring that they are always clean, safe, and well-maintained.
  • Team Management: You will be responsible for personnel planning, staff management, and ensuring the training of your team members to ensure that they have the skills and knowledge needed to succeed in their roles.

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