Operations Director

6 days ago


North Bend, Washington, United States Source Logistics Full time
About Us

At Source Logistics, we specialize in offering customized logistics and supply chain solutions in US markets such as: Full Service Warehousing, Order Processing, E-commerce Fulfillment, Marketing Fulfillment, Complete Transportation Solutions and Information/Data Supply Chain Services.

We cater our array of services to multiple types of industries such as: food and beverage, apparel, retail, health and beauty, medical, industrial, technology, financial and others. Our mission is to help US and foreign-based companies expand and offer their services to their US customers. We help companies from all over North America, South America, Europe and Asia increase their market presence in the US through competitive supply chain solutions.

We have over 2 million square feet of warehouse space, strategically located throughout the US to provide our clients the ability to easily service their customers. Our warehouses are located in various locations throughout the US.

Job Summary

The Operations Director will manage and oversee all operations activities; ensuring that all operations functions are performed in a timely, cost-effective manner consistent with established operations procedures and requirements.

Key Responsibilities
  • Plans, organizes, and directs production, administrative, and warehouse activities to meet or exceed established production goals in a cost-effective manner.
  • Designs, develops, and implements processes that increase yield and/or improve quality for all warehousing.
  • Performs workflow analysis and develops methods for the production team.
  • Coordinates with managers and supervisors to establish production and quality control standards.
  • Coordinates with customer service manager to resolve all operational customer complaints.
  • Develops, implements, and maintains processes, procedures, and programs to improve the safety, productivity, and profitability of the operation.
  • Implements and maintains DOT/OSHA and company programs and standards.
  • Ensures that employees and managers have the required safety training and are consistently working in a safe manner; develops and implements safety programs to reduce accidents and injuries.
  • Coordinates with managers to address organizational needs, equipment utilization and maintenance.
  • Provides leadership, communication, and coaching to employees; cultivates a motivated employee environment of trust, teamwork, accountability, self-confidence, and business ownership.
  • Ensures that operational supplies are on hand and available at all times.
  • Ensures that warehouse operations comply with federal, state, local, and/or company policies and regulations.
  • Prepares all required reports and correspondence.
  • Develops, implements, and monitors department budget; manages expenses within approved budget constraints.
  • Identifies, documents, and implements opportunities for continuous improvement.
  • Keeps up to date on overall activities of the team, identifying problem areas and taking corrective actions.
  • Performs other related duties as assigned by management.
Supervisory Responsibilities
  • Directly supervises employees within the warehouse department.
  • Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
  • Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Qualifications
  • Bachelor's degree (B.A./B.S.) in related field or equivalent preferred.
  • Two to four years related experience or equivalent.
  • Demonstrated proficiency in supervising and motivating subordinates.
  • Excellent written and oral communication skills.
  • Basic competence in subordinates' duties and tasks.
  • Strong organizational, problem-solving, and analytical skills.
  • Ability to manage priorities and workflow.
  • Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm.
  • Proven ability to handle multiple projects and meet deadlines.
  • Strong interpersonal skills.
  • Bilingual skills a plus.
  • Ability to understand any and all safety requirements and cautions.
  • Ability to perform the physical labor necessary.


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