Network Infrastructure Lead
5 days ago
Zachary Piper Solutions is seeking a seasoned professional to lead our client's network infrastructure team in supporting a large DoD program. This role is fully onsite in Arlington, VA, and requires a current and active Secret Clearance.
Key Responsibilities:
- Lead and manage a team of IT staff, including performance reviews and corrective actions.
- Implement and enforce IT problem management policies and procedures.
- Develop and execute strategic plans for infrastructure capacity and growth.
- Establish and maintain effective communication with organizational leadership and stakeholders.
- Oversee IT asset management and ensure adherence to documented policies and procedures.
Requirements:
- 5+ years of experience managing network services.
- Extensive leadership experience with technical teams, commanding respect and resolving issues in classified and unclassified environments.
- Proven ability to motivate staff to meet and exceed SLA standards, with a focus on service improvement and results.
- Excellent communication and interpersonal skills, with a team-oriented approach and analytical problem-solving capabilities.
- Experience in customer/vendor management best practices and a fast-paced, agile learning environment.
- Demonstrated follow-through and attention to detail, with the ability to handle last-minute requests and ensure problem resolution.
- Clearance: Secret
- Certification: IAT Level II
- Education: Degree preferred, not required.
Compensation:
- Salary: $135,000 - $155,000 (dependent on experience)
- Full Standard Benefits: Paid Time Off, Paid Holidays, Healthcare (Medical, Dental, Vision), Retirement Savings Plan (401K), and more
Keywords: Network Lead, IT infrastructure, onsite support, Arlington VA, Army National Guard, process and operational performance, network administrators, network engineers, system administrators, system engineers, performance reviews, corrective actions, problem identification, documentation, distribution, correction, strategic plans, infrastructure capacity, policy development, ITIL-based strategies, PMO collaboration, infrastructure security, executive communication, IT asset management, SLA adherence, leadership experience, technical personnel management, classified and unclassified environments, customer service, vendor management, agile learning, SLA standards, service improvement, metrics collection, reporting, communication skills, interpersonal skills, teamwork, analytical skills, problem resolution, IAT Level II certification, CCNA, CySA+, GICSP, GSEC, Security+CE, CND, SSCP, DoD Secret clearance, ITIL Foundation 4 certification, CCNP, educational degree, IAT level III certification, ServiceNow, Microsoft Azure, Office products, SharePoint, document libraries, lists.
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