Senior Auto Claims Adjuster

2 weeks ago


Union, Kentucky, United States Liberty Mutual Group Full time
Career Opportunity

We are seeking a highly skilled and customer-focused Auto Claims Representative to join our team at Liberty Mutual Insurance. As a licensed claims adjuster, you will play a critical role in guiding our insureds and claimants through the auto claims process from start to finish.

This is a steppingstone into your claims career, with limitless growth opportunities and the chance to be in-charge of your future. You will have the opportunity to work with a Fortune 100 company and receive paid and licensing, with prior claims or insurance experience not required.

About the Role

As an Auto Claims Representative, you will be responsible for:

  • Managing multiple claims simultaneously, requiring strong organizational skills and time management expertise
  • Providing exceptional customer service, using your problem-solving skills to confidently assure customers that you are there to guide them through the process
  • Representing the Liberty brand, delivering on our promise to customers
  • Adapting to different environments, schedules, and customer needs, whether working in the office or remotely
  • Ensuring customers receive exactly what they paid for, with integrity and a customer-centric approach
Requirements

To be successful in this role, you will need:

  • An engaging, outgoing personality and passion for helping customers
  • Excellent oral, written, decision-making, and organizational skills
  • Strong typing and multi-tasking capabilities in a structured paperless work environment
  • Able to think critically, use resources, and seek answers in a virtual environment
  • A general understanding of overall claim operations and key stakeholders
What We Offer

As a valued member of our team, you can expect:

  • Competitive compensation, with opportunities for variable incentive pay
  • Flexible work arrangements, including regular hours, flex scheduling, and generous time off
  • Top-notch retirement plans, including a pension plan and 401(k) matching
  • Career development opportunities, including coaching, training, licensing, and tuition reimbursement
  • Health and wellness benefits, including comprehensive health, dental, and vision coverage
About Liberty Mutual Group

At Liberty Mutual Group, our purpose is to help people embrace today and confidently pursue tomorrow. We strive to treat our customers as we would want to be treated, with integrity, empathy, and a customer-centric approach. We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed.



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