Administrative Support Specialist
2 weeks ago
We are actively looking for dedicated professionals to become part of our home care team. We prioritize our employees and foster a culture of celebration and enjoyment. Our mission is to assist our clients in achieving their highest quality of life
We are currently in search of a full-time Office Coordinator to oversee a dynamic Home Care office.
*** Each office operates independently as a franchise, ensuring a unique environment. ***
POSITION OVERVIEW
- Delivers comprehensive clerical assistance including employee scheduling with clients, drafting correspondence, reports, and documents; maintaining organized filing systems; and coordinating daily office operations.
- Standard work schedule: Monday to Friday, 40 hours per week.
- is detail-oriented and plans events meticulously.
- possesses the maturity to manage daily operational challenges.
- can juggle multiple responsibilities to fulfill client requirements.
- has proficient office skills, including filing, administration, data entry, and effective communication on the phone.
- is adept with office technology and phone systems.
- specifically, we seek someone with recent experience as a Caregiver, who can occasionally assist in the field when necessary. Therefore, the successful candidate will be expected to have, or obtain, and maintain an active CA Home Care Aide state registration.
- High school diploma; college degree preferred.
- At least two (2) years of work experience, preferably in healthcare.
- Ability to speak, read, write, and understand English.
- Strong verbal, written, and interpersonal communication skills are essential.
- Ability to type a minimum of 50 words per minute and familiarity with basic computer applications.
Utilizing the franchise's computer system, generates the weekly schedule to ensure adequate Caregiver staffing for each Client:
- Assesses the weekly caregiving requirements of each Client.
- Assigns available Caregivers to each Client shift,
- Considers Caregivers' vacations, illnesses, and other factors.
- Distributes the weekly schedule to all Caregivers.
- Maintains updates to the weekly schedule and communicates changes to relevant parties.
- Drafts correspondence, reports, documents, and medical Plans of Care.
- Coordinates appointments for management and organizes meeting spaces.
- Updates policies and procedures as directed.
- Prepares statistical reports as required.
- Establishes agency standards and appropriate reorder levels.
- Monitors supply needs to ensure availability.
- Prepares client charge slips as directed and forwards them to the billing department.
- Supports data entry for billing and payroll schedules.
- Keeps an updated admission log.
- Tracks the return of doctors' orders.
- Enters all new clients into the computer system.
- Conducts initial telephone screenings for applicants and schedules interviews as appropriate.
- Requests references for applicants.
- Supports the orientation and training of new clerical staff.
- Takes responsibility in alignment with the role of the Administrative Assistant.
- Ensures compliance with applicable regulations.
- Participates in required meetings and educational programs.
- Engages in agency quality improvement initiatives.
- Maintains confidentiality in all job-related matters.
- Participates in clinical staff meetings as needed to share information relevant to physician orders and other important reports.
- Contacts clients, referral sources, families, and other professionals as directed to ensure care coordination.
- Assists with the filing of documentation in the clinical record and reports any missing or incomplete entries.
- Collaborates with other departments to ensure tasks are completed.
- Performs additional duties as required.
Compensation: Up to $16 per hour.
Our Caregivers are the heart of our mission.
At ComForCare, we prioritize our Caregivers and ensure they are:
- Respected and valued.
- Provided with exceptional ongoing training.
- Supported in the field with accessible resources.
- Matched thoughtfully with compatible clients.
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