Hospital Admissions Representative Full Time

2 weeks ago


Los Angeles, California, United States Guidehouse Full time
Job Summary

We are seeking a highly skilled and detail-oriented Hospital Admissions Representative to join our team at Guidehouse. As a key member of our healthcare team, you will be responsible for obtaining and verifying demographic information, insurance benefits, and eligibility for patients. Your attention to detail and excellent communication skills will ensure accurate billing and clinical information.

Key Responsibilities
  • Obtain and verify demographic information, insurance benefits, and eligibility for patients
  • Assign the correct medical record and account number
  • Provide accurate and timely information to patients, family members, physicians, and supervisors
  • Notify patients of insurance coverage issues, co-payments, deductibles, or deposits needed
  • Review physician's orders for completion and ensure all required information is listed
  • Complete Medicare Compliance and obtain ABN if necessary
  • Maintain multiple computer systems and ensure accurate data entry
  • Provide excellent customer service and resolve issues in a timely and professional manner
Requirements
  • High School Diploma or equivalent GED required
  • Minimum 1 year experience in a medical setting or heavy customer service environment
  • Ability to type a minimum of 35 WPM
  • Medical terminology knowledge or ability to learn
  • Current BLS certification from the American Heart Association or ability to obtain within 90 days from start date
What We Offer

Guidehouse offers a comprehensive total rewards package that includes competitive compensation and a flexible benefits package. Our benefits include medical, Rx, dental, and vision insurance, personal and family sick time, company-paid holidays, and a 401(k) retirement plan. We also offer tuition reimbursement, personal development and learning opportunities, and a discretionary variable incentive bonus.

Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.



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