Operations Manager
1 day ago
Lucy's Restaurant Group is seeking a highly skilled Operations Manager to oversee the day-to-day operations of our two Quick Service Restaurants (QSRs) located in the Auburn University Hey Day Market. As a key member of our team, you will be responsible for ensuring the smooth operation of our restaurants, maintaining high standards of quality, and providing exceptional customer service.
Key Responsibilities:- Lead and manage a team of QSR professionals and crew members to ensure compliance with recipe standards, food safety, and sanitation standards.
- Develop and implement systems and processes to streamline execution and reduce complexities.
- Manage staffing levels to meet business demands, track team member time and attendance, and ensure compliance with labor laws.
- Ensure compliance with food handling and sanitation standards, maintain purchasing, receiving, and food storage standards, and prepare and cook food to meet quality standards.
- Develop and implement corrective action plans to improve guest satisfaction and strive to improve quality.
- Identify opportunities to optimize performance and create value by challenging existing processes, encouraging innovation, and driving necessary change.
- A natural leader with a passion for the food industry and a proven track record of success in a comparable position.
- Detailed culinary operating knowledge, strong leadership and strategic planning skills, and proven achievements in optimizing guest and team member engagement and financial performance.
- Experience successfully leading in a fast-paced environment, prioritizing demands, and managing multiple tasks simultaneously.
- Strong interpersonal, team member relations, and leadership abilities, with excellent verbal and written communication skills.
- Flexibility to meet the demands of a very busy operation and a professional and appropriate business appearance aligned with the Lucy's brand and culture.
- ServSafe certification
- Culinary arts degree
- Competitive salary and benefits package
- Opportunity to work in a vibrant and fast-paced environment
- Chance to make a difference in the community
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced leader looking for a new challenge, please submit your application.
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