Customer Solutions Specialist
2 weeks ago
As a Customer Solutions Specialist at Lumenis, you will be responsible for performing on-site installations, servicing, and repairs of complex laser and light-based medical equipment. This role requires strong technical skills, excellent communication abilities, and a customer-centric approach.
Key Responsibilities:
Perform on-site installations, servicing, and repairs of laser and light-based medical equipment
Instruct customers on the operation and maintenance of the systems
Serve as a liaison between customers and the company on administrative and technical matters
Troubleshoot complex technical issues and provide solutions
Requirements:
Bachelor's degree in electronics or a related field
3-5 years of experience in electronic system troubleshooting
Strong knowledge of analog and digital electronic circuitry
Excellent communication and customer service skills
What We Offer:
Competitive salary
Use of a company vehicle
Monthly home office allowance
Comprehensive benefits package, including medical, dental, vision, and 401(k) with matching
PTO and holiday pay
About Lumenis:
Lumenis is a global leader in the field of minimally invasive clinical solutions for the Ophthalmology and Aesthetic markets. We are committed to developing and commercializing innovative energy-based technologies, including laser, intense pulsed light, and radio-frequency systems.
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