Customer Solutions Specialist

2 weeks ago


Nashville, Tennessee, United States Lumenis Full time
Job Summary:

As a Customer Solutions Specialist at Lumenis, you will be responsible for performing on-site installations, servicing, and repairs of complex laser and light-based medical equipment. This role requires strong technical skills, excellent communication abilities, and a customer-centric approach.

Key Responsibilities:

Perform on-site installations, servicing, and repairs of laser and light-based medical equipment

Instruct customers on the operation and maintenance of the systems

Serve as a liaison between customers and the company on administrative and technical matters

Troubleshoot complex technical issues and provide solutions

Requirements:

Bachelor's degree in electronics or a related field

3-5 years of experience in electronic system troubleshooting

Strong knowledge of analog and digital electronic circuitry

Excellent communication and customer service skills

What We Offer:

Competitive salary

Use of a company vehicle

Monthly home office allowance

Comprehensive benefits package, including medical, dental, vision, and 401(k) with matching

PTO and holiday pay

About Lumenis:

Lumenis is a global leader in the field of minimally invasive clinical solutions for the Ophthalmology and Aesthetic markets. We are committed to developing and commercializing innovative energy-based technologies, including laser, intense pulsed light, and radio-frequency systems.

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