Customer Service Representative
4 weeks ago
We are seeking a highly skilled Customer Service Representative to join our team at British Swim School. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, handling inquiries, and resolving issues in a timely and professional manner.
Key Responsibilities:
- Respond to customer inquiries via phone, email, or in-person
- Resolve customer complaints and concerns in a fair and timely manner
- Process orders, forms, and registrations
- Manage customer databases and maintain accurate records
- Provide feedback on the efficiency of the customer service process
Requirements:
- Excellent communication and problem-solving skills
- Competent computer skills, including MS Office or equivalent
- Knowledge of administrative procedures and numeric, oral, and written language applications
What We Offer:
- A fun and dynamic work environment
- Structured, paid training, including first aid certification as needed
- Free parking onsite
- A chance to make a lasting impact and change a child's life
Apply Now: If you are a motivated and customer-focused individual who is passionate about providing exceptional service, we encourage you to apply for this exciting opportunity.
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