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Customer Service Representative

1 month ago

San Ramon, California, United States Sherwin-Williams Full time

Customer Service Role Overview

This position is crucial to the success of our retail stores. Customer Service Specialists work closely with customers to determine their needs, answer questions about Sherwin-Williams products, and recommend solutions.

Key responsibilities include promptly resolving customer concerns, ensuring maximum client satisfaction, and staying up-to-date with product features and visual standards.

Customer Service Specialists are also expected to achieve excellent customer service while consistently meeting sales goals.

Job Duties and Responsibilities

  • Contact with customers, including minors
  • Access to cash and other payment methods, electronic equipment, personal information, store merchandise, and other items of value
  • Supervised or unsupervised access

Company Requirements

A review of criminal history is necessary to protect the business and its operations and reputation, as well as the safety of customers, staff, employees, vendors, contractors, and the general public.

Work Location

The individual selected for this role will work at Store #728222, located at 2017 San Ramon Valley Blvd., Ste. D, San Ramon, CA 94583.

This is a part-time position.