Customer Service Representative

4 weeks ago


San Ramon, California, United States Elements Massage Full time
Overview

Are you passionate about delivering exceptional customer experiences and building strong relationships with clients? Do you have a knack for sales and a desire to work in a dynamic, fast-paced environment? We're seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate at Elements Massage.

Key Responsibilities:
  • Generate new business through membership sales and upselling existing services
  • Provide exceptional customer service, including check-in/check-out, answering client questions, and resolving issues
  • Maintain a clean and organized work environment, including light housekeeping duties
  • Work a variety of shifts, including evenings and weekends, to meet business needs

Requirements:
  • Previous retail sales experience, preferably in a spa-like or similar environment
  • Excellent communication and interpersonal skills, with a focus on building strong relationships with clients
  • Familiarity with modern office tools and systems, including scheduling and payment processing
  • A passion for delivering exceptional customer experiences and driving business growth

What We Offer:
  • A competitive hourly rate, with opportunities for bonuses and commission
  • A comprehensive benefits package, including CalSavers 401k and a complimentary monthly massage
  • A dynamic and supportive work environment, with opportunities for professional growth and development

Why Join Our Team:
  • Be part of a successful and growing business, with a focus on delivering exceptional customer experiences
  • Work with a talented and dedicated team, passionate about delivering outstanding results
  • Enjoy a competitive compensation package, with opportunities for bonuses and commission


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