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Insurance Claim Investigator

2 months ago

Nashville Tennessee, United States Allied Universal Full time

Job Summary:

Allied Universal is seeking a skilled Surveillance Investigator to join our team. As a Surveillance Investigator, you will conduct discreet mobile and stationary surveillance of claimants to confirm their current activities and capabilities, assisting with the administration of insurance claims.

Key Responsibilities:

  • Conduct independent investigations of insurance claims across various coverage types, including workers' compensation, general liability, property and casualty, and disability.
  • Utilize various surveillance techniques and equipment to monitor subjects covertly.
  • Document and report observations, activities, and relevant information in a clear and concise manner.
  • Collaborate with other investigators and law enforcement agencies as needed to gather information and coordinate efforts.
  • Maintain confidentiality and adhere to legal and ethical standards in conducting surveillance operations.

Requirements:

  • High school diploma or equivalent.
  • Post-offer, must be able to successfully complete the Allied Universal Investigations' training/orientation course.
  • Prior experience in insurance or investigations.
  • Flexibility to work varied and irregular hours/days, including weekends and holidays.
  • Ability to type reports in Microsoft Word format with minimal grammatical and punctuation errors.
  • Proficient in utilizing laptop computers, video cameras, and cell phones.
  • Capable of maintaining focus and multitasking effectively in a dynamic environment.
  • Demonstrated ability to manage stressful situations with composure and professionalism.
  • Ability to work in a very independent environment.

Preferred Qualifications:

  • Military experience.
  • Law enforcement.
  • Insurance administration experience.
  • College degree in Criminal Justice.
  • Two or more years of experience in insurance or investigations.

Benefits:

  • Pay rate: $22 - $25/hr.
  • Medical, dental, vision, basic life, AD&D, and disability insurance.
  • Enrollment in our company's 401(k) plan, subject to eligibility requirements.
  • Seven paid holidays annually, sick days available where required by law.
  • Vacation time offered at an initial accrual rate of 3.08 hours biweekly for full-time positions.