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Escrow & Collections Specialist

2 months ago


San Diego California, United States RealManage Full time
Job Description

Company Overview: RealManage is a national Inc. 5000 firm with clients and operations in 26 states coast to coast that delivers services to homeowners' associations (HOAs), condominium associations, cooperatives, luxury high-rises, municipal utility districts, and master-planned communities.

Job Summary: We are seeking a highly skilled and detail-oriented Escrow & Collections Specialist to join our team. As an Escrow & Collections Specialist, you will be responsible for processing property ownership conveyance information requests, reconciling lockbox transactions, and providing exceptional customer service to our clients.

Responsibilities:

  • Process property ownership conveyance information requests from title agents, mortgage lenders, and Realtors.
  • Reconcile lockbox transactions and monthly bank statements.
  • Consult with staff in other departments and clients regarding billing and accounts receivable processing.
  • Prioritize daily workload to ensure the department is meeting service level targets.
  • Suggest and implement new processes or changes to existing processes to improve efficiency and accuracy.

Qualifications:

  • 1-2 years of experience in accounting, finance, or economics.
  • Strong computer skills, including Microsoft Excel.
  • Professional written and verbal communication skills.
  • Real estate or title experience preferred, but not required.
  • Customer service-oriented attitude.

Benefits:

  • $19.00 to $25.00, depending on education and experience.
  • Medical Insurance.
  • Dental Insurance.
  • Vision Insurance.
  • Life and Disability Insurance.
  • HSA (Required High Deductible Medical Plan to be eligible).
  • FSA.
  • Education Reimbursement.
  • 401K matching.
  • Employee Assistance Program (EAP).
  • 11 paid Holidays.