Director of Patient Accounts Leadership Position
8 hours ago
Director of Patient Accounts
We are seeking a highly skilled and experienced Director of Patient Accounts to join our team at Employment Process Group. As a key member of our leadership team, you will be responsible for leading operations and relationships at assigned hospitals, driving revenue growth, and ensuring excellent client satisfaction.
Key Responsibilities:- Monitor and Analyze Patient Accounts: Oversee the quality and quantity of referred patients and applications, ensuring timely and accurate processing.
- Process Billing Reports: Review and analyze billing reports to identify areas for improvement and optimize revenue streams.
- Manage Denial Reports and Audits: Approve, assign, and escalate denial reports for assigned facilities, ensuring timely and accurate resolution.
- Quality and Performance Metrics: Develop and implement quality reports to minimize A/R days, ensuring timely and accurate actions.
- Staff Management and Development: Train, mentor, and evaluate staff, ensuring adherence to company SOPs and addressing variances.
- Quarterly Staffing Reviews: Conduct quarterly staffing reviews, recommending adjustments to the VP based on volume, performance, and other factors.
- Staff Performance and Salary Reviews: Conduct annual staff performance and salary reviews, ensuring fair and equitable compensation.
- Coverage and Support: Provide coverage for staff leave and absence, ensuring seamless operations.
- Meetings and Audits: Organize quarterly meetings and participate in quarterly facility audits with the VP, ensuring alignment with company goals.
- Leadership Experience: Proven experience in managing large employee teams and multiple client environments.
- Confidentiality and Discretion: Ability to maintain confidentiality and handle sensitive information with discretion.
- Employee Measures and Feedback: Establish qualitative and quantitative employee measures and feedback processes.
- Travel and Relocation: Willingness to travel approximately 25% and relocate to the Houston, TX area.
- Computer Proficiency: Proficiency in office equipment and general computer skills.
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