Regional Director of Operations

1 week ago

Houston, Texas, United States Empowered Staffing Full time
Job Overview

Empowered Staffing is partnering with a mission-driven organization to fill a Regional Director of Operations position. This role will provide leadership, management, and oversight to facility Administrators, ensuring efficient operational and clinical controls across all locations.


As the Regional Director of Operations, you'll be part of a dynamic team dedicated to delivering high-quality care and improving the lives of residents. You will have the opportunity to make a significant impact by leading a talented group of professionals and driving excellence in both operational and clinical practices.

Key Responsibilities:

  • Leadership & Management: Provide day-to-day leadership and guidance to Administrators at the facilities, fostering a culture of excellence and accountability.
  • Clinical Excellence: Collaborate closely with the Director of Clinical Operations to ensure that all clinical operations—such as surveys, quality measures, clinical reimbursement, CMS star ratings, and quality assurance—achieve optimal outcomes and uphold our high standards of care.
  • Strategic Planning: Partner with the COO and CEO to develop and monitor financial, clinical, and operational budgets and goals, proactively addressing variances to stay on track.
  • Business Growth: Drive the organization to achieve and exceed census and revenue goals, optimize labor and expense management, enhance collections, and meet overall business objectives.
  • Reporting & Communication: Deliver timely, accurate, and comprehensive reports on the company's operational and clinical status to the COO, ensuring transparency and informed decision-making.
  • Business Development: Work with the Director of Business Development to lead efforts in building strong relationships with local referral sources, such as hospitals, ACOs, physician practices, and the community, to implement effective growth strategies.
  • Operational Infrastructure: Collaborate with the management team to develop and implement plans for the operational infrastructure, including systems, processes, and personnel, to support the organization's rapid growth.
  • Team Building: Motivate, mentor, and lead a high-performance management team, fostering a positive and productive work environment.

Requirements:

  • Education: Bachelor's degree in business or a related field.
  • Experience: At least 2 years of experience as a Nursing Home Administrator or previous experience as a Regional Director of Operations.
  • Skills: Proven experience in financial planning and analysis, with a background in overseeing operations, compliance, clinical departments, etc. Strong skills in organizational development, personnel management, budget and resource development, and strategic planning.
  • Personal Qualities: Ability to be flexible and multitask in a fast-paced, dynamic environment, while driving toward clarity and innovative solutions.

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