Customer Experience Representative

3 weeks ago


Lenexa, Kansas, United States Carter'sOshKosh Full time

Carters is committed to creating a diverse and inclusive work environment. As a Sales Associate, you'll play a key role in delivering exceptional customer service and driving sales growth.

We estimate that this role will have an annual salary of $50,000 - $70,000 based on location and experience.

Company Overview:

Carters is the largest North American apparel retailer exclusively for babies and young children, encompassing Carters, OshKosh Bgosh, Skip Hop, and Little Planet brands.

Job Description:

This role involves working in a fast-paced retail environment, where you'll be responsible for welcoming customers, resolving issues, and driving sales growth.

Responsibilities:

  • Welcome customers with a warm greeting and provide assistance with product styles, features, and benefits
  • Confidently and proactively resolve issues for customers and balance multiple customers in a busy retail environment
  • Meet customer needs by assisting with omnichannel transactions as needed to ensure a positive shopping experience


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