Retail Customer Service Representative

4 days ago


Lenexa, Kansas, United States Sam's Club Full time
Job Description

We are seeking a skilled Retail Customer Service Representative to join our team at Sam's Club. As a Front End Team Member, you will play a crucial role in delivering exceptional customer service and creating a positive shopping experience for our members.

In this position, you will be responsible for operating front end equipment, such as cash registers, and working with mobile retail applications. You will also assist members with purchasing decisions, locate merchandise, resolve member issues, and promote the company's products and services.

To succeed in this role, you must have excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. If you are a customer-focused individual who enjoys working with people, we encourage you to apply.

Key Responsibilities:

  • Provide exceptional customer service to members
  • Operate front end equipment, such as cash registers
  • Assist members with purchasing decisions
  • Locate merchandise
  • Resolve member issues
  • Promote the company's products and services

Benefits:

  • A competitive hourly wage of $16.00 to $23.00
  • Performance-based bonus awards
  • 401(k) retirement plan
  • Stock purchase plan
  • Company-paid life insurance
  • Health benefits, including medical, vision, and dental coverage
  • Financial benefits, including 401(k), stock purchase, and company-paid life insurance
  • Paid time off benefits, including PTO, parental leave, family care leave, bereavement, jury duty, and voting


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