Hospitality Service Specialist

6 days ago


New York, New York, United States Guest Services, Inc. Full time
Company Overview

Guest Services, Inc. has been a leading hospitality management company in the United States since 1917. We provide top-notch services to various clients across different industries, including luxury communities, hotels, resorts, government dining facilities, and state and national parks.

We take pride in our commitment to providing exceptional service, quality food, and outstanding hospitality experiences. Our team is dedicated to delivering best-in-class services to our customers.

We are an Equal Opportunity / Affirmative Action employer. We welcome applications from qualified candidates without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

Salary: $18.00 USD per hour

Job Description:

The Catering Attendant is responsible for setting up, breaking down, and cleaning up catered events. This role requires excellent customer service skills, attention to detail, and the ability to work in a fast-paced environment.

Essential Functions:
  • Greet customers in a polite and positive manner.
  • Anticipate customers' needs and respond promptly.
  • Maintain cleanliness, sanitation, and organization of assigned area or catered event.
  • Set up, monitor, refresh, and break down catered event according to group requirements and management direction.
  • Restock items for next service. Properly store all reusable items.
  • Resolve customer issues, ensuring customer satisfaction. Alert management when needed.


Skills and Qualifications:

This role requires partial high school education, strong sanitation habits, and excellent customer service abilities. The ideal candidate will be able to recognize problems and communicate them to management effectively. They should also be able to stand for long periods, lift up to 50 pounds occasionally, and work in a variety of temperatures.

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