Food Service Operations Supervisor

2 weeks ago


Butler, Pennsylvania, United States Compass Group Poland Sp. z o.o. Full time

Company: Compass Group Poland Sp. z o.o.

Salary: $65,000

Compensation: Merit increases available

Schedule: Monday to Friday with every third weekend and rotating holidays, from 10:30 AM to 7:30 PM

At Compass Group Poland, we prioritize our people and are deeply committed to outstanding hospitality. Our philosophy is built on nurturing the individuals who provide exceptional service to our guests. Our team members are our greatest asset, and we continuously work to enhance our service culture. Every employee is valued and plays a crucial role in our collective success, ensuring we deliver hospitality excellence.

With our diverse operating entities, we are shaping the future leaders of the industry through a service culture focused on elevated hospitality for community living nationwide. Join us to experience how we foster mutual success that creates lasting impressions.

Position Overview: As a Food Service Operations Supervisor, you will lead a team of culinary professionals and oversee the overall dining experience in the main dining area as well as for special events. You will also play a key role in fostering interdepartmental relationships and aligning the dining service department with the facility's operational objectives.

Key Responsibilities:

  • Manage dining services operations in a medium to large volume setting.
  • Engage with customers and address complaints in a friendly, service-oriented manner.
  • Assist in financial management, including profit and loss and budgeting for the account.
  • Collaborate with the Chef and management team to develop menus and ensure high-quality food offerings.
  • Oversee all food service-related activities, focusing on meal services in a seated dining environment, quality improvement, sanitation, and infection control.
  • Support the implementation of new culinary initiatives in partnership with the marketing and culinary teams.
  • Prepare quarterly reports for client presentations.
  • Work with marketing and culinary departments to enhance sales through innovative food quality.
  • Communicate effectively with the culinary team to ensure food programs align with the company's vision.
  • Perform additional duties as assigned.

Qualifications:

  • Minimum of 2 years of experience in food service management.
  • Experience in restaurants, hotels, corporate dining, education, military, healthcare, or related food service operations is preferred.
  • Prior experience in waiting tables and catering is advantageous.
  • Knowledge of food and catering trends with an emphasis on quality, production, sanitation, food cost management, and presentation.
  • Strong written and verbal communication skills.
  • Financial, budgeting, accounting, and computational skills.
  • Proficient in computer applications, particularly MS Office Suite (Word, Excel, PowerPoint, Outlook).
  • ServSafe Certification is preferred.
  • An associate degree is preferred.

Join Compass Group Poland and be part of a team that values your contributions and supports your professional growth.

Benefits:

  • Medical, Dental, and Vision Insurance
  • Life and Disability Insurance
  • Retirement Plan
  • Flexible Time Off
  • Holiday Time Off (varies by site/state)
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Additional perks such as Identity Theft Protection and Pet Insurance

Compass Group is an equal opportunity employer, committed to fair treatment for all applicants and associates based on their abilities and experiences.



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