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Tuxedo Operations Supervisor
2 months ago
Tuxedo Operations Supervisor
Company Overview
Tailored Brands Inc. stands as a premier specialty retailer in North America, recognized for exceptional customer service and distinctive offerings, including tailored suits and custom fittings. Our renowned brands encompass Mens Wearhouse, Jos. A. Bank, K&G Fashion Superstore, and Moores Clothing in Canada.
Department
Tuxedo Rental
Work Schedule
Flexibility in work hours is essential, with the ability to accommodate various shifts as dictated by operational needs. This may include early mornings, evenings, weekends, and holidays.
Position Summary
The Tuxedo Operations Supervisor will oversee the daily functions of a department involved in the tuxedo rental and dry cleaning processes. The ideal candidate will demonstrate strong leadership capabilities in a dynamic, time-sensitive environment.
Key Responsibilities
- Supervise staff in the tuxedo production and dry cleaning areas.
- Set ambitious goals for both individuals and teams.
- Collaborate with management to formulate and implement operational strategies.
- Facilitate training for team members.
- Coordinate with other departments to address merchandise processing and shipping challenges.
- Engage in daily planning discussions with Tuxedo Rental managers.
- Maintain positive relationships with management, staff, store personnel, and vendors.
- Ensure adherence to departmental best practices.
- Manage equipment inventory effectively.
- Foster a high-quality work environment.
- Track and document metrics to assess departmental efficiency.
- Oversee formal training and performance evaluations.
- Conduct operational analyses on a weekly and monthly basis.
- Lead special projects as required.
- Promote high employee morale.
Qualifications
- High School Diploma or equivalent required; a college degree is preferred.
- A minimum of three years of experience managing a sizable workforce in a production or high-volume distribution setting.
- Hands-on leadership and management skills are essential.
- Experience in Process Management, Inventory Control, and Quality Assurance.
- Proficient in Microsoft Office Suite and capable of learning proprietary software.
- Strong communication skills, both verbal and written, with the ability to build effective relationships.
- Self-motivated with a proactive approach to resolving issues.
- Analytical and critical thinking skills are necessary.
- Proven problem-solving abilities across various responsibilities.
- Ability to inspire and lead a team-oriented atmosphere.
- Strong organizational skills with attention to detail.
- Dependable team player with flexibility in scheduling.
- Ability to work in a physically demanding warehouse environment.
Physical Requirements
Ability to stand, walk, and perform various physical tasks throughout the workday, including lifting and moving materials as needed.
Additional Information
This job description is intended to provide a general overview of the position and is not exhaustive of all duties and responsibilities. Responsibilities may evolve as business needs change.