Program Development Specialist

1 week ago

Brighton, United States Economic Mobility Pathways, Inc Full time

About Us

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Economic Mobility Pathways, Inc. is a leading nonprofit innovator that combines direct services, a global learning network, robust research, and advocacy to transform lives by partnering with families to move out of poverty.

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We offer a wide range of rewarding career opportunities that align with our mission to disrupt poverty and support families as they work towards their biggest goals.

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Job Summary

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The Program Mentor (Economic Mobility Coach) is responsible for providing essential in-person direct services to participants, utilizing a trauma-informed and trust-centered orientation coaching strategy. This position requires strong communication and interpersonal skills, as well as the ability to navigate complex issues with sound reasoning.

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Duties and Responsibilities

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  • Provides comprehensive coaching services to participants, addressing goals related to upward economic mobility, including housing, budgeting, career and education, child care, health care, and more.\
  • Develops and implements individualized plans to meet the unique needs of each participant, while monitoring and documenting progress.\
  • Maintains a strong sense of emotional intelligence, reliability, and flexibility to navigate complex issues at any given time.\
  • Communicates effectively to a wide array of audiences from participants to external stakeholders.\
  • Adheres to contractual requirements and completes weekly accurate and timely service documentation; maintains data management records and assists with program reporting tracking elements.\
  • Cooperates with participants to resolve challenges and makes referrals to EMPath specialists in areas where more intense support is needed.\
  • Collaborates with internal and external resources to ensure referrals are made in a timely manner.\
  • Fulfills all EMPath and Executive Office of Housing and Livable Communities (EOHLC) policies and procedures, including emergency preparedness, fitness of habitability, and others as required.\
  • May occasionally accompany participants to offsite appointments.\
  • Other duties as assigned.\
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Requirements

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  • Bachelor's degree preferred.\
  • 1-3 years of experience in case management, direct homeless services, or life skills coaching.\
  • Bilingual in Haitian-Creole required.\
  • Basic understanding of coaching, motivational interviewing, and mentoring practices and skills.\
  • Basic knowledge of case management principles and community resources.\
  • Cultural competency and ability to establish effective professional relationships with a diverse group of clients.\
  • Knowledge of homelessness, housing subsidies, and other housing issues.\
  • Strong mediation, crisis intervention, negotiation, verbal and written communication skills.\
  • Ability to handle a variety of assignments and have flexibility to work some evenings if necessary.\
  • Strong organizational skills and high level of attention to detail.\
  • Excellent Microsoft Office skills.\
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What We Offer

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This hourly role has an annualized salary range of $50,000 - $54,000, depending on experience. We offer a competitive benefits package, including tuition assistance, retirement planning, and healthcare benefits. Our team is committed to disrupting poverty and supporting families as they work towards their biggest goals.

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EMPath is committed to recruiting, hiring, and sustaining a diverse workforce. All qualified individuals, regardless of race, color, national origin, religion, gender expression, sexuality, age, disability, or veteran status, are strongly encouraged to apply.

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We are an EEO/AA/ADA/ADEA employer based in Boston, Massachusetts.

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All offers of employment at EMPath are contingent upon clear results of a thorough background check.

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