Customer Service Representative
2 days ago
Rip's Farm Center Inc. is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional customer service and support to our clients, ensuring their needs are met and exceeded.
Key Responsibilities- Provide timely and effective support to customers via phone, email, and in-person, resolving inquiries and addressing concerns.
- Collaborate with the agronomy department to maintain accurate records, organize data, and assist with crop planning.
- Support the feed department by maintaining accurate records, organizing data, and assisting with farm planning.
- Work closely with the team to ensure efficient order processing and timely delivery of products.
- Provide technical guidance to customers regarding the use of agricultural supplies.
- Assist with inventory management, including stock monitoring, ordering, and conducting regular stock checks.
- Excellent communication and interpersonal skills to effectively interact with customers and colleagues.
- Strong organizational abilities to manage multiple tasks and prioritize responsibilities.
- Basic knowledge of agronomy principles and agricultural products.
- Proficiency in computer systems and software, including MS Office suite and Intuit Quickbooks.
- Ability to work independently and as part of a team, demonstrating a proactive and cooperative attitude.
- Bachelor's degree in agriculture a plus.
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