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Customer Service Representative

1 month ago

Cherry Hill, New Jersey, United States Duluth Trading Company Full time
Job Summary:

We are seeking a highly motivated and customer-focused Customer Service Associate to join our team at Duluth Trading Company. As a key member of our sales floor team, you will be responsible for providing exceptional service to our customers, ensuring a positive shopping experience, and driving sales growth.

Key Responsibilities:

• Develop a deep understanding of our Duluth brand and products to provide solution-oriented service to customers
• Effectively communicate sales and promotions to drive sales growth
• Assist in receiving, processing, and replenishing merchandise to maintain a well-stocked sales floor
• Maintain store cleanliness and presentation standards to create a welcoming environment for customers
• Accurately process register transactions to ensure seamless customer transactions

Requirements:

• High school diploma or equivalent
• Customer-centric with pride in delivering excellent service
• Strong communication and collaboration skills

Work Environment:

• Must be able to stand or walk for up to eight hours a day
• Frequent reaching, bending, and lifting up to twenty pounds
• Ability to work in various temperatures

Benefits:

• 40% employee merchandise discount
• 401K program with company match
• Employee stock purchase plan

Compensation:

$17.68/hour