Pet Resort Guest Service Representative

1 week ago


Cherry Hill, New Jersey, United States K9 Resorts of Cherry Hill Full time
Job Overview

We are seeking a highly motivated and animal-loving individual to join our team as a Pet Resort Guest Service Representative at K9 Resorts of Cherry Hill.

Key Responsibilities
  • Provide exceptional guest service to pet owners and their furry friends, ensuring a positive and memorable experience.
  • Follow all operational procedures as outlined in the K9 Resorts Operations Manual to maintain a safe and clean environment.
  • Perform check-in/check-out and reservation procedures in the POS system with accuracy and efficiency.
  • Take custody of pets and ensure they are properly placed in the building, providing a comfortable and secure environment.
  • Answer telephone inquiries and provide tours of the facility to potential customers.
  • Feed and medicate all dogs, as well as provide personal playtimes when requested.
  • Perform body checks to identify pre-existing conditions and/or injuries, and report any concerns to management.
  • Assist with tasks as requested by management, including sanitation of the lobby, boarding, and daycare accommodations, monitoring daycare, and bathing dogs.
Requirements
  • Ability to lift at least 20 lbs.
  • High school diploma or equivalent required.
  • Some weekend and holiday hours are required.
  • Salesmanship personality and comfort.
  • Outgoing, positive, and enthusiastic personality.
About K9 Resorts of Cherry Hill

K9 Resorts of Cherry Hill is a nationally recognized, top-rated pet care facility that prides itself on promoting from within and creating a family-like environment. We offer significant opportunities for advancement and are committed to providing exceptional care and service to our furry friends and their owners.

We look forward to welcoming a new team member who shares our passion for animal care and guest service.


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