Customer Service Representative

2 weeks ago


Cherry Hill, New Jersey, United States The Sherwin-Williams Company Full time
Job Summary

The Branch Associate is a key member of our team, responsible for ensuring seamless order fulfillment and exceptional customer service. This role requires a strong work ethic, attention to detail, and excellent communication skills.

Key Responsibilities
  • Order Preparation and Delivery: Prepare orders for delivery or pickup according to schedule, load and unload products from deliveries, and deliver products to customers in a safe and timely manner.
  • Customer Service: Assist customers in person and over the phone by determining their needs and presenting appropriate products and services.
  • Inventory Management: Maintain a clean and organized stockroom, optimize space utilization, and ensure that inventory is accurately tracked and reported.
  • Equipment Operation: Operate and maintain warehouse vehicles and equipment, including tinting, mixing, and color matching equipment.
Requirements
  • Age and Authorization: Must be at least eighteen (18) years of age and legally authorized to work in the country of employment.
  • Driver's License: Must have a valid, unrestricted Driver's License.
  • Physical Demands: Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
Preferred Qualifications
  • Education: High School diploma or GED.
  • Experience: At least one (1) year of work experience using material handling equipment and in customer service, retail, or sales.


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