Guest Services Associate

4 days ago


Cherry Hill, New Jersey, United States Jewish Community Center Full time
Job Title: Guest Services Associate

We are seeking a highly skilled and friendly Guest Services Associate to join our team at the Jewish Community Center. As a key member of our staff, you will provide exceptional customer service to our guests and members, ensuring a welcoming and inclusive experience for all.

Key Responsibilities:
  • Ensure compliance with COVID-19 protocols and regulations
  • Provide superior customer service to guests and members
  • Maintain accurate records of membership changes, cancellations, and sales
  • Manage the switchboard and provide friendly tours to prospective members
  • Engage with members and guests through regular communication and outreach
  • Assist with monitoring the JCC Spas and imaginarium
  • Direct visitors and assist with appointments
  • Learn and utilize our Guest Services software, Daxko Operations and Daxko Engage
  • Assist with LIVE Chat and Microsoft Office tasks
  • Participate in agency-wide activities and promote programs
Qualifications:
  • Friendly and outgoing personality
  • Proven customer service skills
  • First Aid and CPR/AED certifications preferred
  • Ability to work well with others
  • Computer skills in Microsoft Office and Daxko software

We are an equal employment opportunity employer and welcome applications from diverse candidates. If you need assistance or an accommodation due to a disability, please contact us via the link on this posting.



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