Guest Services Associate
4 weeks ago
We are seeking a highly skilled and friendly Guest Services Associate to join our team at the Jewish Community Center. As a key member of our staff, you will provide exceptional customer service to our guests and members, ensuring a welcoming and inclusive experience for all.
Key Responsibilities:- Ensure compliance with COVID-19 protocols and regulations
- Provide superior customer service to guests and members
- Maintain accurate records of membership changes, cancellations, and sales
- Manage the switchboard and provide friendly tours to prospective members
- Engage with members and guests through regular communication and outreach
- Assist with monitoring the JCC Spas and imaginarium
- Direct visitors and assist with appointments
- Learn and utilize our Guest Services software, Daxko Operations and Daxko Engage
- Assist with LIVE Chat and Microsoft Office tasks
- Participate in agency-wide activities and promote programs
- Friendly and outgoing personality
- Proven customer service skills
- First Aid and CPR/AED certifications preferred
- Ability to work well with others
- Computer skills in Microsoft Office and Daxko software
We are an equal employment opportunity employer and welcome applications from diverse candidates. If you need assistance or an accommodation due to a disability, please contact us via the link on this posting.
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Fitness and Wellness Guest Services Associate
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Fitness and Wellness Guest Services Associate
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Fitness and Wellness Guest Services Associate
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