Automotive Product Consultant

2 weeks ago


Grand Rapids, Michigan, United States Fox Chrysler Dodge Jeep Ram Full time

At Fox Chrysler Dodge Jeep Ram, we are excited to announce an opening for a Product Specialist. In this role, you will play a crucial part in our mission to enhance customer satisfaction and foster lasting relationships.

Compensation Structure

Monthly Demo Bonus: $700

PRIMARY DUTIES

The Product Specialist is a key player in delivering exceptional purchasing experiences. As a Product Specialist, you will engage with clients, utilize dealership systems for follow-ups, and ensure the highest level of customer service to cultivate long-term business relationships.

We are seeking a Product Specialist who is competitive, career-oriented, and possesses a passion for innovation in a dynamic sales environment. Previous experience in automotive sales is not required; candidates with backgrounds in hospitality, personal training, or bartending are encouraged to apply. Comprehensive training will be provided for the first 60 days for this full-time role.

Key responsibilities include:

  • Welcoming and assisting customers who visit the dealership.
  • Staying informed about the latest product offerings to maintain a high level of vehicle knowledge.
  • Providing detailed specifications and benefits of all vehicles to customers.
  • Conducting professional demonstrations of vehicle features.
  • Utilizing dealership systems for pre and post-sale follow-ups to build and maintain a client database.
  • Maintaining knowledge of vehicle values, financing options, and dealership programs.
  • Ensuring adherence to dealership processes during vehicle delivery.
  • Introducing customers to various dealership amenities.
  • Assisting in showroom preparation to ensure an appealing selection of vehicles is available.

SKILLS & QUALIFICATIONS

  • Experience in customer service with a focus on delivering exceptional experiences.
  • Excellent communication and interpersonal skills.
  • Demonstrated success in meeting or exceeding sales targets.
  • Team-oriented mindset with a vibrant personality.
  • Willingness to work flexible hours, including evenings and weekends.
  • Eagerness to learn about new products.
  • Valid driver's license is required.

BENEFITS OFFERED BY FOX MOTORS

  • Paid time off, including vacation and holidays.
  • Comprehensive medical, dental, and vision coverage.
  • 401(k) plan with employer matching.
  • Flexible spending accounts.
  • Company-paid life insurance.
  • Short-term and long-term disability coverage.
  • Supplemental life and accident insurance options.
  • Employee assistance programs.
  • Exclusive employee discounts.
  • Wellness programs.
  • Opportunities for professional growth and development.

As a recognized leader in the automotive industry, Fox Motors is committed to providing an outstanding experience for both our employees and customers. Our vision is to work collaboratively to enhance the lives of those we serve, and we prioritize giving back to our employees and the community.



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